Book urgent care & walk-in clinics near me in Westlake, TX

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

I have been ill for days and this stop was great—friendly staff and great nurse! She diagnosed and prescribed what I needed!

Every time I take my kids here I have great experiences and the treat my kids with care and always very professional

The doctor was rude you can’t understand what she is saying with her low voice and act rude to answer our question

Love this place it’s always so clean . Staff is amazing and the service is always fast . I’m in and out less than 30 minutes

Megan and Daniela are great treatment providers... they are knowledgeable and friendly and I would recommend this place. The front desk person was quick and responsive and did a great job as well.

Took my kids here and loved it the doctor and nurses were friendly will definitely recommend to my friends

I usually have a real positive experience at your facility. But this time it was not as much so. I still left with pain and nothing really to help. The only positive thing was he told me what the problem was. I do have an appointment with my orthopedic doctor tomorrow. I do appreciate having the insight as to what the problem was.

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

Scheduling was easy.  Staff was courteous and helpful

I am extremely happy with the dealing of staff, all are very professional and very kind and humble people

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.

Easy to schedule appointment. Reception was not the friendliest. Told several times deaf and can’t hear and continued to talk where can’t hear. Also told copay was not $40 like it should be regardless of deductible so will be calling insurance. Also stated couldn’t give me a receipt for hsa reimbursement.  Triage and NP was great. Although wish they would offer an antibiotic as we’ve been fighting colds for over 8 weeks and as an adult with same symptoms nothing worked until antibiotics.

It was a breeze and we got what we needed from them

Been out of diabetes medicine for like 4 months and they really helped me out.