Professional Ear Wax Removal
in Stinson Beach, CA

Colton was very friendly, knowledgeable, and helpful!

Always far exceeds expectations.

After visiting Carbon about 10 days ago for an ear canal that was clogged with wax, my symptoms returned (ear pain, moist discharge from the ear canal.) So, unable to get an appointment with my PCP, I scheduled an appointment at Carbon. This time a different doctor saw me. As soon as she entered the room and asked me what was going on and learned that I had been using carbon oxide drops to try and re-clear my ear, she berated me and told me that I should not do that. She berated me over and over, like I was a stupid person, which put me off guard and had the effect of shutting me up. Then she looked in my ears and pronounced me to be healthy… nothing wrong. It felt like she wanted to be done with me. I told her that I had pain in my ear (to which she interrupted “take Advil”) and that every morning I woke up with a moist and slightly not nice smelling moist discharge coming from my ear. I asked if this is something that could be solved with antibiotics or steroids. She said she could give me prednisone “if I wanted” as if I would be the one to make the prescribing decision. Then I told her about the discharge and she said that she could give me some antibiotic drops, and that I should take Guifenesen. The doctor made very little effort to understand my issue and symptoms, and she had a pretty awful bedside manner. I would not want to see this doctor again. I left having zero sense of resolution, and zero confidence in the treatment plan she gave me. I guess I will try to see my PCP or go to an ENT. This was an awful waste of time and money. She prescribed antibiotic ear drops, and did not prescribe the prednisone.

Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.

So glad you’re open in Alameda. Hope you stay forever. Alameda really needs you. Everyone was friendly, helpful and professional. Thank you

Very pleased with the respect and kindness of the staff and clinical team!

Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up

I will highly recommend. Scheduling is easy and check in’s. Staffs are very helpful and friendly especially Ms Leslie who took my Skin Test. Very well cared. Thank you

i love the place , very clean, easy to register and providing my info .... very calm and everything is easy , no long wait ..... the attending PA or assistant physician is quick to give diagnosis , then fast to determine the plan to implement to my health concern ..... everything is convenient and with clear answers to what you wanna know about your health concern .

This was one of the very best medical appointments I have had in a long time.  The front staff were so very nice and it was great being seen by a doctor who actually took the time to listen ti what was wrong and diagnosed my symptoms.  I will go back and have referred my daughter to this clinic as well

My only comment is the difficulty in checking in on the phone. There should be a paper alternative.