Urgent Team is one of the best urgent care providers in the United States. With 90 locations across 63 cities in 6 states, Urgent Team strives to provide the best urgent care to its patients.
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Today was my 3rd or 4th trip to urgent care, 3 of those because I could not be seen in my PCPs clinic. Each time, super friendly and professional staff, extremely clean. Not one person acts too busy for you, from the moment you walk in until the time you say goodbye to the provider. Excellent care each time!
I will start off by saying I have used this urgent care a few times and have been extremely happy with the care we have received. However, this one is a different story. I made an appointment due to high fevers, body aches, and chest discomfort of 5 days. The sweet LPN who took care of me listened to my concerns. She decided to swab me for the flu. As she was taking my swab to get tested the APN opened the door to our room. She was speaking to the LPN she said “did you get a PCR on her, this is probably COVID, not the flu”. I had explained to the APN that I had just tested negative for COVID two days ago, that I really did not think that’s what this was. She got a rapid COVID test which was negative. She then said she would send it off for PCR and that it would probably be positive and that’s what we were dealing with. I asked her for a chest X-ray. She stated “your lungs sound fine”. She offered to draw blood work, I agreed. She sent us on our way telling us it was most likely COVID and that we would get the results tomorrow. My husband left from the urgent care and brought me to the ED where I am admitted for double pneumonia and having a sepsis work up. I’m glad I advocated for myself and didn’t settle for a COVID diagnosis. If I would of waited too much longer I’m scared about how much worse it would of gotten. I think it’s always wise to listen to your patients and not jump to one conclusion so fast ( and yes I have been fully vaccinated for COVID as well). But I am thankful for the sweet LPN who seemed as she was concerned!
My husband and I had just arrived in Hot Springs for Thanksgiving when we learned we had been exposed to Covid, and required testing. We knew Arkansas as a very conservative state, and - since we're a same sex couple - we were anxious about the service we would receive. But the nurses at MedExpress Urgent Express were gracious, friendly, and efficient. They treated us with thoughtfulness and conviviality. In doing so, they were not only a credit to MedExpress, but to the entire state. We were so grateful.
We came in for Covid test to travel and the ENTIRE staff was extremely helpful and very nice! I did not realize that a medical experience could be this good! Not that I want to get sick anytime soon but would come back here or recommend this olace to anyone!!!!
We came in for Covid test to travel and the ENTIRE staff was extremely helpful and very nice! I did not realize that a medical experience could be this good! Not that I want to get sick anytime soon but would come back here or recommend this olace to anyone!!!!
The staff was fantastic. They were busy but yet very friendly to everyone. Was very impressed with the bedside manner!! We will be using Baptist Urgent Care for our urgent medical needs in the future.
From the check-in to the wait time was relatively short. The quality of care and bedside manner was impeccable. The staff was very professional and followed Covid protocols. I will definitely recommend to friends and family who are in need of urgent care.
I used the Solv app to make my appointment. Super easy and quick. I only had a few minutes wait because I was a few minutes early for the appointment. Nice, caring staff! Definitely recommend Baptist Urgent Care in Bryant.
This was my first experience with this urgent care facility and I was very satisfied with the care I was given. I was a walk in patient and my wait time was very reasonable. All of the staff was very polite and professional.
This was my first time at this location and I had a wonderful experience! The facility is very clean and the front desk staff was super friendly. I was very nervous going in for my first(!) Covid test and Reba was wonderful at reassuring me it would not be that bad. She made me feel very at ease and was so easy to talk to while performing the rest of my tests. I will definitely be back to see her if I’m in need!
This clinic has shorter than average waiting periods
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Short Wait Time
Very easy process as far as scheduling a visit and checking in. All of the staff was very friendly and helpful. The practitioner Kortney is very kind, compassionate, easy to talk to and truly cares. She is the best.
304 Commonwealth Dr., Bryant, AR 72022304 Commonwealth Dr.
Open until 8:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 4:00 pm
Sun 1:00 pm - 6:00 pm
4.81(5.8k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated
Had a welt from an unknown insect.. Lynn and staff took action to release the swelling and provided treatment to ease the dwellings d discomfort. All was most professional! 5+
3426 Central Ave, Hot Springs, AR 719133426 Central Ave
Open until 8:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 4:00 pm
Sun 1:00 pm - 6:00 pm
4.89(759 reviews)
This clinic has shorter than average waiting periods
•
Short Wait Time
Overall terrible experience. Staff were helpful and friendly while I was there. In and out super quickly. However, they did not actually call in the prescription, so I didn’t get the much needed medicine. By the time the pharmacy figured out they weren’t getting the prescription, Urgent Care was closed. We called first thing the next morning, and they said they would resend the prescription. When I called back TWO AND A HALF hours later, they had not sent the prescription yet. It took forever to get through by phone. When I did, the staff was less than friendly and unhelpful. The new nurse practitioner said she “just sent it in” and told me the were very busy. She did not listen to my concerns nor did she consider calling in the prescription rather than sending it digitally, which my pharmacy recommended since they were not receiving it. The nurse practitioner admitted that they were having trouble with their system. I called my pharmacy back and they still did not receive the prescription. My pharmacy closes at 12:00. We started trying to get the antibiotics at 9:00. As I sit on hold again, I’m figuring that I will not get the prescription before they close, so hopefully I won’t die before I can try again Monday. Worst medical experience of my life.
11402 W Markham St, Little Rock, AR 7221111402 W Markham St
Open until 8:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat12:00 pm - 7:00 pm
Sun12:00 pm - 7:00 pm
4.78(2.1k reviews)
This clinic has shorter than average waiting periods
•
Short Wait Time
My head had been hurting all weekend and Came here and the entire staff was so pleasant and friendly, My nurse Shayla was great ,she was right there until I was able to receive the care I needed before I left,, EXCELLENT STAFF,, keep doing what you doing and keep welcoming people with y'all beautiful smiles 😊
201 Airport Rd, Hot Springs, AR 71913201 Airport Rd
Open until 8:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 4:00 pm
Sun 1:00 pm - 6:00 pm
4.86(4.1k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated
I tried to book online but was unable to do so. I went in anyhow, and the receptionist greeted me, took my information and responded that I would be seen. The nurses aide was friendly, caring and very outgoing. The Dr. was friendly, efficient and very caring. I would highly recommend this service to anyone.
6805 Cantrell Rd, Little Rock, AR 722076805 Cantrell Rd
Open until 8:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 4:00 pm
Sun 1:00 pm - 6:00 pm
4.81(6.3k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated
Once I arrived at the center everything from checking in to staff and final care, was amazing my nurse practitioner. I can’t remember her name, but she was a very beautiful, black queen take very good care of me.
14524 Cantrell Rd, Little Rock, AR 7222314524 Cantrell Rd
Open until 8:00 pm
Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 4:00 pm
Sun 1:00 pm - 6:00 pm
4.85(4.8k reviews)
This clinic is rated highly in patient reviews and ratings
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Highly Rated
Went by for a BP check.Been running a bit high. Dealing with knee pains that is possibly part of it. Scheduled for a knee replacement surgery soon. Very professional and helpful.