COVID testing & Rapid testing near me in Heritage Village, CT

Estoy agradecida porq la atención fue rápida no tuve que esperar , me atendieron muy bien y el dr muy amable y minucioso , gracias

Eve thing ultra professional. Staff so helpful and friendly. Concerned about each patient and responsive to needs on an individual basis.

Every thing very good was good no waiting check in was  everything great was excellent

Dr was awesome. Staff very nice as well. Super busy

Staff was great and took us in immediately in a holiday weekend.  This was the only facility we found open and was well worth the 15 minute drive.   Convenient location and outstanding staff that was caring and very responsive.  Highly recommend!!

Always the most attentive staff and physician.  Always so patient and informative with all my health concerns.

I made an appointment on Solve (very easy) for an earache and scratchy throat. The aide that greeted me as I walked in was so very kind and helpful. After only being in the actual room for a couple minutes the Dr came in and was wonderfully knowledgeable. She diagnosed my ear situation promptly. I was extremely pleased and will recommend DOCS always!

Honestly I was underimpressed with the service - my doctor was virtual and it felt like there was less care given. I also had no idea the doctor wasn’t on premise a heads up would have been nice - why did I pay 200 for a virtual visit. Disappointing

I’ve had a cold that I just can’t kick, and a possibly broken toe. I scheduled an appointment instantly and went to DOCS for both, and while I appreciated the medical assistant, he lost me when he wheeled in an iPad with a fast-talking doctor. Perhaps it was the 7% battery that rushed the appointment, but apparently my upper respiratory infection is because I use cotton swabs to clean my ears. So, now I have ear drops to clear out my sinuses and chest. Maybe I need to drink them? I had such a great experience when I almost cut off my finger, but this was a prime example of no one caring about anything except billing my insurance and taking a copay. If I wanted to talk to an iPad, I could have done telehealth at home (though the wireless otolaryngologist attachments were pretty cool, I admit). Sorry, DOCS. This piss-poor bedside manner just lost you a customer. Notice how I didn’t mention the toe. Yeah, neither did they.

Dr Marshall and Staff are fantastic, caring and knowledgeable

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Pleasant experience from the time I walked in from Everyone...

The office staff were friendly and professional. The office is in a great location with easy access, and the environment was very clean. They accepted my insurance without any issues. The doctor was kind, patient, and took the time to answer all my questions. Overall, I had a very positive experience and would highly recommend this office. Unfortunately, the app does not allow patients to send messages directly to the doctor.