Complete Blood Count (CBC) Testing near me in New Britain, Connecticut

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

I told them exactly what was wrong and thank goodness they listened!

Overall good experience. Staff was friendly and knowledgeable.

I had to visit the clinic on a Sunday morning and received very friendly and compassionate care from all of the staff, especially Jessica Paulson P.A. There was very little wait time and I felt as though everyone genuinely cared for my wellbeing. Would recommend to anyone needing urgent care services.

Had a great experience! Staff members are wonderful and great with kids!

Everything went smoothly.Staff was pleasant and efficient. Wait time was very short

Great. Customer interface from all I met

Great  fast n very supportive I will recommend them any day

The office staff were friendly and professional. The office is in a great location with easy access, and the environment was very clean. They accepted my insurance without any issues. The doctor was kind, patient, and took the time to answer all my questions. Overall, I had a very positive experience and would highly recommend this office. Unfortunately, the app does not allow patients to send messages directly to the doctor.

Stopped in to have my earache looked at Only staff, no doctor?  Signing and mountain of unrelated questions, questions that most people don’t know , like tests done  , and when I have been there, many times, i left Because you don’t neef all that information for an ear ache

I’ve had a cold that I just can’t kick, and a possibly broken toe. I scheduled an appointment instantly and went to DOCS for both, and while I appreciated the medical assistant, he lost me when he wheeled in an iPad with a fast-talking doctor. Perhaps it was the 7% battery that rushed the appointment, but apparently my upper respiratory infection is because I use cotton swabs to clean my ears. So, now I have ear drops to clear out my sinuses and chest. Maybe I need to drink them? I had such a great experience when I almost cut off my finger, but this was a prime example of no one caring about anything except billing my insurance and taking a copay. If I wanted to talk to an iPad, I could have done telehealth at home (though the wireless otolaryngologist attachments were pretty cool, I admit). Sorry, DOCS. This piss-poor bedside manner just lost you a customer. Notice how I didn’t mention the toe. Yeah, neither did they.

Dr Marshall and Staff are fantastic, caring and knowledgeable

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.