Gout Testing near me in Putnam Lake, New York

I love coming here when it’s need be the staff is amazing and the care is great the doctors help out so much!

Honestly I was underimpressed with the service - my doctor was virtual and it felt like there was less care given. I also had no idea the doctor wasn’t on premise a heads up would have been nice - why did I pay 200 for a virtual visit. Disappointing

I’ve had a cold that I just can’t kick, and a possibly broken toe. I scheduled an appointment instantly and went to DOCS for both, and while I appreciated the medical assistant, he lost me when he wheeled in an iPad with a fast-talking doctor. Perhaps it was the 7% battery that rushed the appointment, but apparently my upper respiratory infection is because I use cotton swabs to clean my ears. So, now I have ear drops to clear out my sinuses and chest. Maybe I need to drink them? I had such a great experience when I almost cut off my finger, but this was a prime example of no one caring about anything except billing my insurance and taking a copay. If I wanted to talk to an iPad, I could have done telehealth at home (though the wireless otolaryngologist attachments were pretty cool, I admit). Sorry, DOCS. This piss-poor bedside manner just lost you a customer. Notice how I didn’t mention the toe. Yeah, neither did they.

Dr Marshall and Staff are fantastic, caring and knowledgeable

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Staff is courteous and caring.

I always come to this one they are always friendly and on time.

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Walked in after work and I didn't have to wait long at all.

Pleasant experience from the time I walked in from Everyone...

The office staff were friendly and professional. The office is in a great location with easy access, and the environment was very clean. They accepted my insurance without any issues. The doctor was kind, patient, and took the time to answer all my questions. Overall, I had a very positive experience and would highly recommend this office. Unfortunately, the app does not allow patients to send messages directly to the doctor.