RSV Test near me
in Cambridge, MA

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Everyone was very helpful and caring. It was easy to register and I did not have a long wait time before I saw the doctor

A great experience for something I had a lot of anxiety about. Had no wait time or issues at the testing center/lab. Had blood drawn at 3pm and had results by email at 9am the next morning.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.

I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.

I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.