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Exceptional Medical Care by Armando and the American Family Care Urgent Care Team I am writing this review with great pleasure to express my heartfelt appreciation to the team at American Family Care Urgent Care, and especially to Armando, for the outstanding medical care they provided to my mother during her visit to the urgent care unit. Armando demonstrated an exceptional level of professionalism and empathy throughout the process. His skill in using the EKG machine and drawing blood was notable, performing both procedures with such precision and care that my mother felt entirely at ease and secure throughout the process. His ability to communicate clearly and explain each step of the procedure, his patience, and his dedication to my mother's comfort were truly impressive. In addition, I'd like to highlight the overall care we received at the urgent care unit. The team was efficient, compassionate, and highly professional. We felt supported and cared for throughout our stay, which is testament to the culture of excellence they have cultivated at the clinic. I wish to thank Armando and the entire team at American Family Care Urgent Care for their commitment to high-quality healthcare and for their dedication to patients' comfort and wellbeing. It's rare to find a team so dedicated and passionate about their work. I highly recommend this clinic to anyone seeking quality urgent care. Thank you, Armando, and thank you to the American Family Care Urgent Care team for making a difference in my mother's life!

Took my child to been seen 30 minutes before closing. I walked in and advised we may need an xray because we are concerned about a broken wrist. Front desk never advised they only had xray techs on certain days (and there was no one to perform the service we needed). Say the provider (Ester) who advised we would not be able to get an xray tonight. I said that doesn't make sense we specifically requested that and advised the front desk. Ester put her hand up to me and said I can go get the manager. Once the manager Christina came she advised that the receptionist was following protocol by not advising they would NOT do xray. I explained how unprofessional for them to specifically keep that information from customers who have paid when I could have gone elsewhere prior to paying and not getting the services my CHILD needed. The manager agreed to turn on the machine and run the test. The provider Ester came back and when I asked how long until I should expect a phone call with the results she became more frustrated. I just wanted a window of when to expect a call. If this is the kind of care your providers are giving they should reconsider being in the medical field. She was rude and has zero chairside manner. 0/5 all if this could have been avoided had the receptionist been able to advise they cannot offer Xray at this time. I wouldn't recommend this provide for anything - with that kind of attitude she has she should not be seeing patients.

Súper atentos al problema .e atendieron rápido y dieron una solución rápida igual

This was my first time at this facility. Sidney is such a pleasant person and made me feel comfortable. I would definitely go back if I need urgent care.

It was fast and Monique was friendly and gentle with our sleeping baby. If I need further testing I'd go back to the highlands afc urgent clinic

Dr. Kenneth Farrell saw my for a lingering cough. He said he was prescribing a steroid for the cough, and when I asked if I could have cough medicine he said he would give promethazine. When I went to pick up my prescription, there was no steroid. Also, his bedside manner was off-putting.

Very nice and professional I missing my Dr Hummer.!

Woke up still feeling sick, sore throat, constant coughing, head cold, body aches. Scheduled an appointment online and upon check-in about 45 or so minutes called back to get checked and seen by nurse practitioner. Kind and professional mannerism, along with friendly staff.

This was my third time going to an urgent care (second time here) and I was desperate for meds of any kind because I had been suffering for 9ish days. Thankfully, Hannah (I think that’s the doctor’s name) took me seriously and was set on getting me healthy again. I am so grateful for her; for taking my illness seriously, being so kind and empathetic, and helping me find treatment. If I have to come back again for any reason in the future, I hope I have her!!

I didn’t check in for an office visit on line  so I had to wait for about an hour to see a doctor.In the future I will check in on line

First time at an urgent care. Very pleased. Check in easy. Staff was wonderful.  Provider explained ed everything very well

Friendly helpful staff. No long wait. And easy resolution to my problem.

I’m so glad the provider was supportive, and empathetic. Thank you so much for helping me. The weight was not long, and I have been suffering with an extreme car for over a month. It was mostly resolved it within a day.. it’s the best. I felt in a very long time.

I was able to be in and out within the hour. Everyone was really nice and professional

Check in was easy and quick. I was seen by the Dr very quickly! I was able to pick up my antibiotic within a couple of hours.

Really good experience overall!! Helpful receptionist.  Short wait.  Great PA.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.

Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.

I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.

I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.