Book an STD Test in Ortonville, MI

I came in because of itching of upper body. I thought I was having an allergic reaction, the provider saw me for less than 5 minutes and gave me a medical diagnosis of yeast and prescription Nystatin. I felt that that was wrong so I went to my allergist and asked could she see me, she said I had it an infection on my back so she gave me told me not to use the Nystatin and gave me antibiotics steroids and some steroid cream for the inflammation. I had to paid the urgent care $45 for the visit office, then they charge my insurance $400 plus dollars but they didn't help me. I will add, I usually have decent service from this location, but not this time.

Fast and Friendly Service…

Everything was smooth, from scheduling an online appt to check in and the visit. Staff was very friendly and polite.

Great place for kids and adults. The pharmacist is the best. My doctor was very kind and helpful.

My First time here. The front desk is very nice and friendly. The staff was very nice and friendly. The doctor was awesome. 3 minute wait and I was back there. Everything was awesome. Ty guys for everything today.

Short wait time. Staff awesome and fast! Like that I checked in with my phone.

Made an appointment and checked in on line. Got there and was seen immediately.

All staff were polite and compassionate. I felt well cared for. I would not think of going to anywhere else.  Thank you

The wait time was very short, the staff was friendly, and picking up prescriptions was most convenient I have ever experienced. They deserve this high rating.

On line check in is a little difficult. If you not savy with transporting picturea.

They were super friendly. We had to go in for a blood draw and was very pleased with them. My niece has high anxiety and felt comfortable there as well.

PA Spencer was great.

This as always my urgent Care no matter where I move

Set up a last minute appt have covid testing since I wasn't feeling well. The staff came out quickly and administered the test quickly. Waited 15 minutes with a negative result. Now just waiting on my email with further results from the lab. Definitely would recommend.

His was a very professional place. From the waiting room to the staff & the doctor it was all very nice. Would definitely recommend to all. No long wait either

It was fast and easy. I was overall pleased with the whole experience from scheduling to my office visit

The checkin was easy. The lady at the front desk was very friendly. The NP was very friendly and informative

Lynn the receptionist is not qualified and unprofessional.  When I walked in with my child she was yelling across the reception area “is this the stitches?”. Yelling confidential patient information is illegal and unprofessional. Then when we left the door was locked which is understandable it was after 9:00PM. Not even 1 minute after Lynn unlocked the door to let my child and myself out I ran back for a puke bag. I knocked and Lynn came around the corner looked at me for several seconds and walked away. I continued knocking for a few minutes before she finally came back laughing. When I told her I needed a puke bag for my son vomiting all over the car she continued laughing and went to get it. For Lynn to just stare at a patient minutes after them walking out and not check to see what’s wrong is unacceptable. My child could have been having a life threatening emergency and she just stared and laughed.  This is not the first poor encounter I have had with Lynn. We previously had the displeasure of her checking us in and she didn’t even know how to use the system to accept our copay and had to have help. Fine maybe she was new but when we checked out that same time I asked her to fax over to our pediatrician the visit summary and she was rude saying I should have asked the provider to do that and that if she had to do it I was going to have to wait until she had time. I didn’t expect her to do it that moment but her attitude is unprofessional. She is yelling confidential patient information in the lobby and over the phone and has no regard for the patients. My family has come to Hamburg urgent care countless times and have never had one complaint or issue until she was hired. Please retrain or fire her she is going to destroy the quality of care because her professionalism does not meet your standard of care.