Book an STD Test in New Rochelle, NY

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Easy appointments On time Admin Staff very good Dr Mike very good

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

The NP was ok But the medical assistant inserted the needle too deep in my veins or either the needle was too big l bleed a lot after she took out the needle the blood was so much it’s dripping into my white pans, at my age that was the first time that happening to me l think she needs more training in that level.

Good staff  Very respectful  Very helpful  Clean facility

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

The minute I walk into the building to the minute I left everybody was beyond wonderful professional funny I recommend this place for great healthcare thank you

I always come to this one they are always friendly and on time.

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

They were perfect, attentive and aligned with all of my needs! Much suggested!