Book urgent care & walk-in clinics near me in Lowell, MA

Hello, I’m writing to express a concern regarding my recent visit to your urgent care. Unfortunately, I was very disappointed with my experience during the blood draw. The person who attempted to draw my blood had to stick me three separate times before successfully collecting the sample. The experience was painful and made me feel very uncomfortable. I understand that sometimes blood draws can be difficult, but I did not feel confident or comfortable with the way the procedure was handled. I would appreciate it if this concern could be reviewed. Patient comfort, proper communication, and professionalism are very important, especially during procedures involving needles. Thank you for taking my concern seriously. Best regards, SM

They did a great job. Quick wait times. Thorough follow up. I felt cared for.

Fast, pleasant and profitable visit.  Checking was very easy. Provider was great. Cost as expected.

Woke up this morning with ear problem. Was seen right away and issue was dealt with effectively.

I was in and out very quickly and Krysta Almeida was very helpful!

Very professional and kind

I am always appreciative of the connivence this office offers.   Today I had a gentleman doctor and I thought although very upbeat and friendly, I was uncomfortable with the religious questions.  I personally believe there is a time and place, at this appointment was not it.  One, I didn’t feel well and the appointment should have stayed about that.  Two, he is  unaware of my circumstances and that was not the place.  I heard how he had converted, he asked me if I did, and it was very uncomfortable because again he had no idea of my circumstances A suggestion to possibly keep the appointment chatter on a lighter note. People coming in don’t feel well to begin with, any kind of heavy conversation may lead to some awkwardness (and it absolutely did).   Faith, and religion should be off the table for light conversation   Thank you.

Incredible experience! The ma working reception was great. The doctor was amazing, caring, responsive, and helpful! I will definitely be going back to this location in the future and think the staff members deserve praise! The ma who checked me before the dr was also very kind and cheerful. Check in was easy and I appreciated them redoing my drs note to have the verbiage needed by my job.

Woke up with a sore throat was able to get in super early. All staff were professional and friendly! Thanks!