Professional Ear Wax Removal
in Waban, MA

Everyone was very helpful and caring. It was easy to register and I did not have a long wait time before I saw the doctor

I cut my finger with some very sharp gardening pruners. I went to AFC Urgent Care to see if I needed stitches. Check in was so easy and the receptionists were so nice. I only waited maybe five minutes before I was brought into a room. The nurse that brought me was very friendly and got to cleaning my wound right away. Within a few minutes the doctor came in and started getting everything ready to start stitching my finger up. My wound required five stitches and he made sure that I didn’t feel anything. From start to finish my visit there was about forty minutes! Great service & great care, thank you!

Very professional and kind

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

Very easy to schedule an appt!  Once there, wait time was short and staff was very friendly! Left with prescription on order.  Would definitely recommend.

Everyone went out there way to help. Fantastic Doctor. I booked apt on line. Very easy to do

Staff was excellent had no problems with check in. Had no problems with the staff getting ready for the blood pressure test,hearing test,eye test. They were very professional.

The receptionist greeted me promptly and got my information quickly.  After a short wait I was escorted to a medical room where a very pleasant assistant got my vitals and prepared me for my session with a nurse practitioner. He too was very pleasant as he examined my wound and made his diagnosis.  He helped me get an appointment with a podiatrist as well as getting me a prescription for antibiotics. I would highly recommend these caregivers!

Very content with the ease of making an appointment and moreover, the treatment of care.   Staff was very concerned and the treatment quite professional.  Highly recommend this particular site for patients in need of care.