Professional Ear Wax Removal
in West Milford, NJ

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Staff was amazing - Dr Megan was especially phenomenal and extremely helpful / caring. I wish I could plan my sporadic urgent care visits around her schedule!

Everything was phenomenal, the staff and the doctor and nurse

Jock itch treatment went fast Thorough and very professional

Woke up this morning with a fever and aches and pain. Dr was very thorough and staff was very professional. My wait time was under 30 minutes. Very pleased with the visit. I highly recommend.

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!

Great customer service!!!! And the staff was very friendly

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.