Professional Ear Wax Removal
in Shrub Oak, NY

Great service. Quick.  In and out in 30 minutes.  Trip to CVS took longer to get prescription.

The minute I walk into the building to the minute I left everybody was beyond wonderful professional funny I recommend this place for great healthcare thank you

Dr various was fantastic. Patient answering my questions and made sure I was able to navigate with crutches.

everything is all good…quick check in…great doctor…everybody is on point… thank you

Walked in after work and I didn't have to wait long at all.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.

Woke up this morning with a fever and aches and pain. Dr was very thorough and staff was very professional. My wait time was under 30 minutes. Very pleased with the visit. I highly recommend.

Honestly I was underimpressed with the service - my doctor was virtual and it felt like there was less care given. I also had no idea the doctor wasn’t on premise a heads up would have been nice - why did I pay 200 for a virtual visit. Disappointing

I’ve had a cold that I just can’t kick, and a possibly broken toe. I scheduled an appointment instantly and went to DOCS for both, and while I appreciated the medical assistant, he lost me when he wheeled in an iPad with a fast-talking doctor. Perhaps it was the 7% battery that rushed the appointment, but apparently my upper respiratory infection is because I use cotton swabs to clean my ears. So, now I have ear drops to clear out my sinuses and chest. Maybe I need to drink them? I had such a great experience when I almost cut off my finger, but this was a prime example of no one caring about anything except billing my insurance and taking a copay. If I wanted to talk to an iPad, I could have done telehealth at home (though the wireless otolaryngologist attachments were pretty cool, I admit). Sorry, DOCS. This piss-poor bedside manner just lost you a customer. Notice how I didn’t mention the toe. Yeah, neither did they.

Dr Marshall and Staff are fantastic, caring and knowledgeable

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.