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Book an urgent care near me in Port Arthur, TX

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26 instant-book locations

2100 FM 365, Nederland, TX 776272100 FM 365
Open until 6:00 pm
  • Mon 8:00 am - 6:00 pm
  • Tue 8:00 am - 6:00 pm
  • Wed 8:00 am - 6:00 pm
  • Thu 8:00 am - 6:00 pm
  • Fri 8:00 am - 6:00 pm
  • Sat 9:00 am - 5:00 pm
  • SunClosed
5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Tower Medical, Nederland  - 2100 FM 365

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2219 Texas Ave, Bridge City, TX 776112219 Texas Ave
Open until 6:00 pm
  • Mon 8:00 am - 6:00 pm
  • Tue 8:00 am - 6:00 pm
  • Wed 8:00 am - 6:00 pm
  • Thu 8:00 am - 6:00 pm
  • Fri 8:00 am - 6:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 9:00 am - 5:00 pm
4.99(217 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Tower Medical, Bridge City  - 2219 Texas Ave
Woke up feeling hoarse, coughing and congested. I was able to walk in and be seen. The staff Danyell, receptionist, and NP Scruggs was very attentive to me feeling better and made the visit worth the drive. Keep up the good work!  I recommend this urgent care to anyone.

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7900 Fannin St, Houston, TX 770547900 Fannin St
Open until 6:00 pm
  • Mon 6:00 am - 6:00 pm
  • Tue 6:00 am - 6:00 pm
  • Wed 6:00 am - 6:00 pm
  • Thu 6:00 am - 6:00 pm
  • Fri 6:00 am - 6:00 pm
  • Sat 6:00 am - 6:00 pm
  • Sun 6:00 am - 6:00 pm
3.79(29 reviews)
Privia Virtual Clinic, Texas - 7900 Fannin St

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3195 Dowlen Rd, Beaumont, TX 777063195 Dowlen Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun 8:00 am - 8:00 pm
4.71(1.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

AFC Urgent Care, Beaumont - 3195 Dowlen Rd, Beaumont
Everything was very good considering they were working with what they had on provider and one nurse ..wait time is what it was .. really not their fault so let’s stop worrying about time you can’t stop or rush it when it comes to a life these folks did beyond well keep up the awesome job!!!

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8465 Memorial Blvd, Port Arthur, TX 776408465 Memorial Blvd
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3620 FM 365, Nederland, TX 776273620 FM 365
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 5:00 pm
  • Sun 8:00 am - 5:00 pm
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1908 E Farm to Market Rd 365, Nederland, TX 776271908 E Farm to Market Rd 365
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 8:00 pm
  • Sun 8:00 am - 5:00 pm
4.33(6 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

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1031 Nederland Ave, Nederland, TX 776271031 Nederland Ave
Open until 9:00 pm
  • Mon 9:00 am - 9:00 pm
  • Tue 9:00 am - 9:00 pm
  • Wed 9:00 am - 9:00 pm
  • Thu 9:00 am - 9:00 pm
  • Fri 9:00 am - 9:00 pm
  • Sat 9:00 am - 9:00 pm
  • Sun 9:00 am - 9:00 pm
Next Level Urgent Care, Nederland - 1031 Nederland Ave
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1650 Texas Ave, Bridge City, TX 776111650 Texas Ave
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PO Box 552, Beaumont, TX 77704PO Box 552
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4004 College St, Beaumont, TX 777074004 College St
Open until 5:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • Wed 8:00 am - 5:00 pm
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 5:00 pm
  • Sat 8:00 am - 3:00 pm
  • Sun 8:00 am - 3:00 pm
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4795 College St, Beaumont, TX 777074795 College St
Open until 5:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • Wed 8:00 am - 5:00 pm
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 5:00 pm
  • Sat 8:00 am - 5:00 pm
  • SunClosed
5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great friendly service. I have never had to wait more than 30 minutes.
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490 I-10, Beaumont, TX 77702490 I-10
Open until 5:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • Wed 8:00 am - 5:00 pm
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 5:00 pm
  • SatUnknown
  • SunUnknown
I work for a HHA and Kristina B was able to assist with getting paperwork that was urgent signed within one day for a special needs kiddo. She was so polite and friendly. She stayed on the phone with me to make sure the paperwork was received. Once received she printed it out to give to doctor. She also called me once the paperwork was signed and that she was sending over. She followed up with a phone call to make sure I had received everything for the child. Kristina B went above and beyond.
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450 N 11th St, Beaumont, TX 77702450 N 11th St
Open until 5:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • Wed 8:00 am - 5:00 pm
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 5:00 pm
  • SatUnknown
  • SunUnknown
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220 Strickland Dr, Orange, TX 77630220 Strickland Dr
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1105 N Main St, Vidor, TX 776621105 N Main St
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 9:00 am - 5:00 pm
  • Sun 9:00 am - 5:00 pm
This clinic has shorter than average waiting periods

Short Wait Time

BestMed Urgent Care - 1105 N Main St
I broke 3 ribs . I dont think we were even there an hour . He did an exray , wrote my prescriptions . We were done .When your in pain , thats the way you want it .Very clean , Dr. and staff friendly anf professional . If you have a minor injury thats the place to go .
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755 N 11th St, Beaumont, TX 77702755 N 11th St
Open until 5:00 pm
  • Mon 8:00 am - 5:00 pm
  • Tue 8:00 am - 5:00 pm
  • Wed 8:00 am - 5:00 pm
  • Thu 8:00 am - 5:00 pm
  • Fri 8:00 am - 5:00 pm
  • SatClosed
  • SunClosed
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6342 Phelan Blvd, Beaumont, TX 777066342 Phelan Blvd
Open until 9:00 pm
  • Mon 9:00 am - 9:00 pm
  • Tue 9:00 am - 9:00 pm
  • Wed 9:00 am - 9:00 pm
  • Thu 9:00 am - 9:00 pm
  • Fri 9:00 am - 9:00 pm
  • Sat 9:00 am - 9:00 pm
  • Sun 9:00 am - 9:00 pm
This clinic has shorter than average waiting periods

Short Wait Time

Next Level Urgent Care, Beaumont - 6342 Phelan Blvd
I was at Next Level Urgent care in Beaumont on Phelan Street. The young lady that checked me in was very helpful. Internet was slow so she did it for me on a tablet. I had Juan as a tech and Tina Marie as a provider and they were amazing. Very thorough and considerate. I could not have asked for better treatment. I left feeling like these people really care about others. Overall a great experience.
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2342 Dowlen Rd, Beaumont, TX 777062342 Dowlen Rd
Open until 6:00 pm
  • Mon 8:00 am - 6:00 pm
  • Tue 8:00 am - 6:00 pm
  • Wed 8:00 am - 6:00 pm
  • Thu 8:00 am - 6:00 pm
  • Fri 8:00 am - 6:00 pm
  • Sat 9:00 am - 1:00 pm
  • SunClosed
2.63(8 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Best Urgent Care in Beaumont. Professional Doctors & staff. Hardly ever a wait time. Very clean. Convenient parking.
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4310 Dowlen Rd, Beaumont, TX 777064310 Dowlen Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat 8:00 am - 5:00 pm
  • Sun 8:00 am - 5:00 pm
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4046 Dowlen Rd, Beaumont, TX 777064046 Dowlen Rd
Open until 8:00 pm
  • Mon 8:00 am - 8:00 pm
  • Tue 8:00 am - 8:00 pm
  • Wed 8:00 am - 8:00 pm
  • Thu 8:00 am - 8:00 pm
  • Fri 8:00 am - 8:00 pm
  • Sat10:00 am - 8:00 pm
  • Sun10:00 am - 8:00 pm
5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I had never been to Promptu and was impressed with my visit. The waiting room and exam rooms were very clean and neat. The staff was friendly and helpful. I was pleased with the tests they took and were able to tell me what was making me sick. I will return the next time I need an Urgent Care facility. I was very lucky that there were only a few patients in the waiting room.
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3939 Dowlen Rd, Beaumont, TX 777063939 Dowlen Rd
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3255 N Major Dr, Beaumont, TX 777133255 N Major Dr
Open until 7:00 pm
  • Mon 8:00 am - 7:00 pm
  • Tue 8:00 am - 7:00 pm
  • Wed 8:00 am - 7:00 pm
  • Thu 8:00 am - 7:00 pm
  • Fri 8:00 am - 7:00 pm
  • Sat 9:00 am - 1:00 pm
  • SunUnknown
This clinic has shorter than average waiting periods

Short Wait Time

Went here after a slip and fall accident because they had an on site X-Ray machine and was an in-network provider for my insurance company. There wasn't a whole lot they could do for me because of the nature of my injury, but the staff was so friendly and helpful. Almost zero wait time...much better than a trip to a regular ER. Highly recommended!
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3650 N Major Dr, Beaumont, TX 777133650 N Major Dr
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Getting Urgent Care in Port Arthur, TX

What is urgent care?

Urgent care is a category of walk-in clinic focused on the delivery of immediate, non-emergency care in a dedicated medical facility outside of a traditional emergency room. Urgent care centers primarily treat injuries or illnesses requiring immediate care, but not serious enough to require an ER visit. They bridge the gap between your primary care physician's office and the hospital emergency room.

Urgent care facilities are usually equipped to provide on-site diagnostic services, including X-rays and laboratory services, and operate beyond normal office hours, making them a convenient option for many. They also typically offer extended hours on evenings, weekends, and some holidays, providing access to medical care when your regular doctor may not be available.

Common services and reasons for visit

Urgent care centers provide a wide range of services that cover a variety of health issues. These include but are not limited to:

  • Minor injuries: This includes sprains, minor cuts, and burns.
  • Illnesses: Urgent care centers can treat illnesses like flu, fever, asthma, allergies, and more.
  • Diagnostic services: Many urgent care centers offer X-rays, blood tests, and other diagnostic services.
  • Preventive care: This includes physical exams, vaccinations, and screenings.
  • Chronic disease management: Some urgent care centers can help manage diseases like diabetes and high blood pressure.

Types of healthcare providers

At an urgent care center, you'll likely encounter a variety of healthcare providers, each with a specific role and level of training.

  • Physicians: They are medical doctors (MDs) or doctors of osteopathy (DOs) who have completed medical school and residency training. They diagnose and treat diseases, prescribe medications, and may perform minor procedures.
  • Nurse Practitioners (NPs): NPs are registered nurses with additional training and education, often at the master's degree level. They can diagnose and treat conditions, prescribe medication, and may perform certain procedures.
  • Physician Assistants (PAs): PAs are licensed healthcare professionals who practice medicine under the supervision of a physician. They can diagnose and treat conditions, prescribe medication, and may assist in procedures.
  • Registered Nurses (RNs): RNs provide and coordinate patient care, educate patients about various health conditions, and provide advice and emotional support to patients and their families.
  • Medical Assistants (MAs): MAs perform routine clinical and administrative tasks in the offices of physicians, hospitals, and other healthcare facilities. Their duties vary with the location, specialty, and size of the practice.

When to go to an urgent care

Urgent care centers are designed to provide immediate, non-life-threatening medical care. They are a convenient option when your primary care physician is unavailable or you are unable to wait for an appointment. Situations suitable for urgent care include minor fractures, sprains, burns, cuts requiring stitches, severe cold or flu symptoms, urinary tract infections, and other similar conditions. Remember, if you're experiencing symptoms of a life-threatening condition such as chest pain, difficulty breathing, or severe bleeding, call 911 or go to the nearest emergency room immediately.

Urgent care vs emergency room (ER)

While both urgent care centers and emergency rooms provide immediate medical care, they are designed for different types of health issues. Emergency rooms are equipped to handle life-threatening conditions and serious injuries, such as heart attacks, strokes, severe burns, or major trauma. On the other hand, urgent care centers are suitable for non-life-threatening conditions that still require immediate attention. Additionally, urgent care centers generally have shorter wait times and lower costs compared to ERs.

Urgent care vs primary care

Primary care physicians are crucial for maintaining overall health through regular check-ups, managing chronic conditions, and providing preventive care. However, they may not be available for immediate, unplanned medical needs. This is where urgent care centers come in. They provide immediate care for non-life-threatening conditions outside of regular office hours, including evenings and weekends. While urgent care centers do not replace the need for a primary care physician, they complement primary care by providing accessible, immediate care when needed.

Urgent care vs retail clinic

Retail clinics, often found in pharmacies or supermarkets, provide care for minor illnesses and preventive services, such as flu shots or health screenings. They are typically staffed by nurse practitioners or physician assistants. On the other hand, urgent care centers offer a broader range of services, including X-rays and lab tests, and are usually staffed by physicians. Both options offer walk-in appointments and extended hours, but an urgent care center may be a better choice if your condition is more complex or requires more advanced care.

Urgent Care Centers in Port Arthur, TX

Port Arthur, TX, is home to a variety of urgent care centers, offering residents access to quality healthcare services when they need them the most.

Finding Nearby Urgent Care

Locating an urgent care center in Port Arthur is simple and convenient, with numerous facilities spread across the city's neighborhoods and communities.

Urgent Care in Central Port Arthur

Central Port Arthur boasts several urgent care clinics, providing easy access to healthcare for residents living and working in the city center.

Urgent Care in West Port Arthur

West Port Arthur is also well-served by urgent care facilities, ensuring that residents in this part of the city have prompt access to medical services when needed.

Online Access to Urgent Care

For those who prefer the convenience of digital healthcare, many urgent care centers in Port Arthur offer telemedicine services, allowing patients to consult with healthcare professionals from the comfort of their homes.

Selecting a Clinic

When choosing an urgent care clinic, consider factors such as the clinic's location, operating hours, and the services they offer. Check if the clinic accepts your insurance and read reviews to gauge the quality of care they provide. If you prefer virtual consultations, look for clinics that offer telemedicine services.

Booking Same-Day and Next-Day Appointments

Many urgent care centers in Port Arthur offer the convenience of booking same-day and next-day appointments. This ensures that you can receive medical attention promptly, without having to wait for days or weeks for an appointment. Check the clinic's website or call them directly to book your appointment.

How Solv Streamlines Your Healthcare in Port Arthur

Solv is your trusted partner in healthcare, making it easy for you to find and book same-day and next-day appointments at urgent care centers in Port Arthur. With Solv, you can compare clinics, read reviews, and book appointments at a time and place that suits you. We're committed to simplifying healthcare access, helping you get the care you need, when you need it.

What to Expect with Your Visit

Whether you're dealing with a minor injury or a non-life-threatening illness, urgent care centers in Port Arthur, TX are equipped to provide immediate, quality care. Here's what you can expect during your visit.

Preparing for Your Visit

Before heading to an urgent care center, there are a few things you can do to ensure a successful visit. First, make sure to bring a valid ID and your insurance card. If you have any relevant medical records or a list of medications you're currently taking, bring those along as well. It's also a good idea to jot down any symptoms or concerns you have, so you can discuss them with the healthcare provider.

During Your Visit

Upon arrival at the urgent care center, you'll typically check in at the front desk and fill out some paperwork. You'll then be seen by a healthcare provider who will assess your condition, discuss your symptoms, and determine the best course of treatment. Depending on your condition, you may receive services such as shots, x-rays, or lab tests.

Wait Times

While urgent care centers strive to see patients as quickly as possible, wait times can vary based on the number of patients at the center. However, you can expect a much shorter wait time compared to an emergency room visit.

Follow-up Care and Communication

After your visit, the healthcare provider may recommend follow-up care or additional tests. You'll also receive instructions on how to care for your condition at home. If you have any questions or concerns after your visit, don't hesitate to reach out to the urgent care center for clarification.

Cost and Insurance Details

The cost of an urgent care visit can vary depending on the services provided. On average, you can expect to pay between $71-125 for basic care, with additional costs for services like shots, x-rays, and labs. This is significantly less than the average cost of an emergency room visit, which is around $1,318.

Most urgent care centers in Port Arthur accept insurance, as well as Medicare and Medicaid. However, it's always a good idea to check with the center beforehand to confirm they accept your insurance.

Best urgent care in Port Arthur, TX

When it comes to urgent care in Port Arthur, TX, several top-rated facilities stand out for their exceptional service and patient satisfaction. One of these is Tower Medical in Bridge City, TX, which boasts a perfect 5.0 rating from 84 reviews. Located at 2219 Texas Ave, this facility is renowned for its high-quality care and professional staff.

Another notable urgent care center is AFC Urgent Care in Beaumont, TX. With a 4.77 rating from 681 reviews, this center is known for its efficient service and knowledgeable medical practitioners. Located at 3195 Dowlen Rd, it is easily accessible for residents in Beaumont and the surrounding areas. Recent reviews highlight the quick and easy access to medical care, the professionalism of the new staff and physician assistant, and the effectiveness of the nurse practitioner in diagnosing and treating symptoms.

Next Level Urgent Care, also located in Beaumont, TX at 6342 Phelan Blvd, is another excellent option for urgent care services. Although it is yet to be rated, it is a viable option for those seeking immediate medical attention.

Mid-County Urgent Care in Nederland, TX, is another top-rated facility with a 4.33 rating from 6 reviews. Located at 1908 E Farm to Market Rd 365, it is a convenient choice for residents in the Nederland area.

Lastly, Immediate Medical Care Center in Beaumont, TX, located at 4795 College St, has a perfect 5.0 rating from a single review. Despite the limited number of reviews, this center is a promising choice for urgent care services in the Beaumont area.

Whether you're in Bridge City, Beaumont, or Nederland, there are several reliable urgent care centers in and around Port Arthur, TX, ready to provide high-quality medical care when you need it most.

Urgent Care FAQs

  • How much will an urgent care visit in Port Arthur cost?

    The price charged at an urgent care, whether in Port Arthur or elsewhere, will be based on the location, and there are no actual standard costs between the clinics. Assuming you are paying with cash, you might come across an urgent clinic that charges you $50 while another situated some mile away charges you $100 for the same services. The standard cost in urgent care where insurance cover is not involved ranges from $100 to $125. This price is generally the standard price of a visit before extra services. There are a couple of additional care services that could make your appointment to an urgent care costly including x-rays and lab tests, medications and injections (such as immunization), casting broken bones, as well as stitches and splints. If you have a viable insurance plan in place, the standard pay will be between $20 – 50 depending on your insurance coverage and whether you are in contact with the provider.

  • Are Port Arthur urgent care centers open after hours?

    Most primary care doctor offices are open during routine work hours, Monday thru Friday, 9:00 am to 5:00 pm. Conversely, most of the urgent care centers in Port Arthur are available after hours, on weekends, and many holidays. Typical urgent care hours are 8:00 am to 8:00 pm daily, although location-specific hours may vary. 

  • Do urgent care centers in Port Arthur take appointments?

    Historically, urgent care centers were strictly an on-demand, walk-in healthcare service mode. More recently, as consumer behaviors and expectations have evolved, many urgent care clinics have begun offering book ahead visits, allowing consumers to select a same-day or next-day time that works best for their schedule. Use Solv to find a Port Arthur urgent care center that offers advanced bookings (or appointments) and book online.

  • How do I book an appointment online with an urgent care in Port Arthur?

    Solv allows Port Arthur residents and visitors to book urgent care visits online with just a few taps. Same-day and next-day visit times are generally available, and you can search for real-time availability clinics.

  • How can I find an urgent care in Port Arthur who takes my insurance?

    Solv allows you to find any of the urgent care and walk-in clinics in Port Arthur, many of which accept most major commercial insurances. Just browse the clinics page to see if your carrier and plan is listed. If you are still unsure, it is best to contact the urgent care center directly for clarification.

  • Do Port Arthur urgent care centers offer virtual visits or telemedicine?

    Many urgent care centers, including those in Port Arthur, now offer virtual visits or telemedicine for residents and visitors throughout the state. Virtual urgent care visits are generally booked online whether in advance or on-demand. Clinics that do offer virtual care have a video icon on their profiles.

  • What is the best urgent care center in Port Arthur?

    While it would be easy to provide a list of urgent care centers in and around Port Arthur, 'best' is a challenging term to qualify. For some consumers, that could mean the closest location whereas other people may prioritize patient reviews, service costs, availability, or whether or not the provider accepts their insurance. With the list of locations above, use the filters provided to narrow the results to find the best urgent care for your needs.

  • What is urgent care?

    Urgent care are available to assist patients that are looking for immediate, convenient medical care. In that manner, they are similar to an emergency room. The difference, however, is that ERs are meant to treat major, life-threatening injuries and illnesses while urgent care centers manage life’s minor bruises and bumps. In simple terms, an urgent care is seen as a walk-in health center that focuses in offering non-emergent health care conditions, including the treatment of the typical illnesses and injuries such as fractures and sprains, cuts and burns, scrapes, stings and bites, flu and cold symptoms, nausea and vomiting, abdominal pain, and much more. Most urgent care facilities offer both diagnostic and preventive care such as well visits, immunizations, STD testing and annual physicals. For regular visits and check-ups on these clinics, you should expect to pay between $20 and $100. The good thing is that most urgent care clinics will accept major PPOs and insurance cover, Medicare, as well as self-pay in the form of credit cards or cash. Urgent care clinics are located in most parts of the country in various regions to offset emergency room visits and provide a gap in healthcare services. They take patients during all hours of operations, which offer a significant convenience to most people who have and continue to undergo the need for sudden and immediate medical attention.

Recent Urgent Care Reviews (20)

I waited for 6 hours at Texas childrens urgent care with my toddler who had 104.2 fever so I decided to try here. Got in very quick even when they was busy and very nice. The only problem which was very stressful is that I had my husband and me with our sick 2 year old and 5 month old. They told me 1 parent per room but I couldn’t handle both babies by myself so they split us up. My 2 year old was screaming for me but COVID protocol they couldn’t put us together. It was stressful not being in the same room together and having to hold my baby down so the doctor can check him. The doctor didn’t understand why they didn’t put us together as well. I made it clear to every nurse and staff I saw that I had both kids there and had to run back and forth to try to help my husband and my baby. They was really nice and professional but it made it a hassle and Texas childrens didn’t have a problem with us being in the same room. Just didn’t want to wait for 6 hours to be seen.

- Verified patient on 11/22

Hello, this was my first visit to Fast Aid. My experience was that everything was top notch, other than one minor glitch The the x-ray report was given to me on a dvd-r. My laptop is able to read disks, however it wasn't able to read this one. So I wasn't able to follow up with my PCP later that afternoon. Even if I was able to read the disk it is an older technology that isn't used nearly as much as it used to. It seems like they might want to look into better ways to share information. But it was really no big deal and didn't taint an otherwise pleasant visit. This isn't me complaining, merely providing constructive feedback. Again I will say that overall I was pleased with the services provided. Anyway I am hoping the good service continues, so I know I'll have a place to go for urgent care. To me this was so much easier and faster than trying to get in to see my PCP. It wasn't an emergency so it didn't make sense to me to go to an ER. Fast Aid seems to me to be this go between. It's a great idea. Sort of like the difference between going to the Walgreen's around the corner instead of having to drive all the way across town to go to the grocery store, just to get one or two items real quick. This location is super convenient for me too. Glad they're in town now. Thanks!

- Verified patient on 10/14

This was our first experience at this pedi urgent care and I was very impressed. The staff was incredible and so accommodating to us. Our 6 yr old came in with strep symptoms and was in a lot of pain and discomfort. They accommodated her immediately to ensure she was comfortable while we waited our turn. Even letting her lay down in a vacant room while we waited. They checked on us periodically to let us know where we stood in line and talked so kindly to both of us. Best urgent care experience by far. I have 2 suggestions - 1. Since it’s a pedi focused urgent care it would be lovely to have bright and colorful decor surrounding us while we waited. The walls were completely bare and beige. Something simple like color and bright pictures but can really change a mood. 2. Instead of offering a sucker at the end (with the stickers - thank you) offer brave little boys and girls a toy. I understand the reason to reward them but if their immune system is already compromised it’s not a good idea to introduce high fructose corn syrup, sugar and dyes into their system that’s already fighting. A silly cheap toy would be just as rewarding without being detrimental. The stickers were great though and definitely made her smile!! Overall- really positive experience!!

- Verified patient on 2/7

I am a nurse and a mom, which makes me a very busy person. So most the time I don’t have time to be sick, much less spent time going to an urgent care to be seen. Using this telehealth opportunity was a great tool to utilize not only for people who just don’t feel like getting out, but, With our current situation with everyone being asked to stay home, we can still get sick with other things and still have to be treated. This allowed me to be able to speak to the physician, share my symptoms and what’s going on, and I have my prescriptions that I just have to go pick up. I didn’t lose any time from work, and it’s very quick and simple. I would highly recommend this Tele health experience for anyone. Let’s keep each other safe and our providers.

- Verified patient on 3/26

I have been trying to get tested for Covid. I had a terrible experience with on site. I called AFC Urgent Care Katy location. The lady who answered the phone ( sorry I don’t know her name) was sooo helpful. Told me about an appointment that just came available. Helped me fill out the forms. Explained that my husband needed to get tested. She said unfortunately there wasn’t any openings for the next two days. I got off the phone to finish the paperwork and wait for my teleconference. My phone rang and it was the sweet lady that I originally talked two calling me back telling me of an opening that just became available for my husband. Thank you so much. Spoke with the Dr. and both of us are set to get tested. Thank you so much for all that the staff did for us! Everyone we spoke to were wonderful!!!!!!!

- Verified patient on 6/18

Wish the Doctor would have done more I took my son sick she tested him for flu cake back negative, my son ended up still sick 2 days later so I take him to our Doctor and they tested him for flu and strep, it came back that he had both! They never tested him for strep he did have it when we went to the urgent care but the Doctor there said his throat looked fine when in fact it wasn’t, he said it was hurting! She was also questioning about my thermometer if it was working because my son’s temperature was to high because it came back he didn’t have the flu! Well like I said maybe they should have tested him for strep and they would know why his temperature was high but they didn’t! We waited for almost two hours for nothing. I will be going back in the future but hoping it will be another Doctor

- Verified patient on 1/22

Booking online was super helpful, but not really useful on the customer end, however, it did warn me that I was not booking an appointment, but rather reserving my spot in a long line. I still waited almost an hour before we were seen. Our doctor and nurses were very friendly and accommodating for my sick, scared and anxious 7 year old. Our doctor was knowledgeable, empathetic and kind towards both of us. She asked questions that were pertinent and able to be answered by my 7 year old. Dhe never used "medical" terms that went over my head, and always asked if if understood. That doctor made me feel much better walking out of the visit. (I wish I remembered her name 😫) The actual location was very clean and kid (and covid!) friendly. I have and will continue to recommend this pediatric urgent care facility to any and everyone I can. -jules alvarado

- Verified patient on 9/28

I reported to the front desk and told them I had an appointment to be tested at 7 pm. I was told to wait outside and I would receive a text when they were ready to see me. On the website I saw where I could fill out some paperwork which I did. The front desk came out to get me and asked for my paperwork. I told them that I had filled it out on line. The young lady said”ok, we’ll just need some initials.” I was led to a room where I was given copies of the paperwork I had already filled out on line with “x”s for my initials. I went ahead and initialed each “x”. The nurse came in, took the paperwork from me and told me, “But you didn’t fill out the rest of the information.” By this time I was more than frustrated with the whole situation and the nurse sensed it. She offered to finish filling out the paperwork. I would like to mention that this was none of her doing. The rest of my experience was actually very good. This is the second time we use this urgent care clinic and will probably use it in the future. Just need more attention at the front desk.

- Verified patient on 7/25

First of all, it is very helpful and really streamlines the process to be able to do all paperwork, history, and download insurance card the day before the appointment online. That probably cuts out a good 20 mins or more of time.Then because of covid, they are seeing patients in our vehicles in a designated area in the back of the parking lot. It’s an organized, quick process. The nurse practitioner Beth came out on time, was very friendly, thorough & informative. The process only took about 15 mins including assessment and nasal swab for covid test. And she called me within 20-25 mins later with the result. Yes I was pleased and impressed. I will go back there if urgent care needed again. And yes I would absolutely recommend this clinic to anyone. Booked my appointment online on the urgent care website. They did not charge me at all. Not even the urgent care co-pay of $10. I’m guessing they will bill me after they file on my insurance.

- Verified patient on 9/2

I went to visit Urgent Care @9:30 due to allergic reactions to my eyes,face. It was hot and itchy. I try useing The home remedy but it did not work maintenance that I had did not work. The staff was awesome they should be great at triple A’s find desk customer service was great the doctor awesome he needs to be used at all times in this area we’re so pleased to have urgent care in our neighborhood. The doctor & nurse who registered me in so Good Nurse she is, we need more light the nurse that took care of me on that date. Dr knew exactly what was wrong he treated me aright away he told me I will feel much better within a day or two and he’s right I’m already feeling better and it was yesterday 8 September ***. Thank you for your service and I has been is active-duty serve 30 years and we are very blessed to have urgent care right around our house. Thank you I didn’t get names because I was so empty please find their names for me and just tell them how much you appreciate their service

- Verified patient on 9/9

Dr. Marco Vela excellent dr great sense if humor. I saw him fir the 1st time at Urgent care ❤ he took care if me and my pain in mt ears with antibiotics and a wonderful shot for pain. As for thw staff @ Urgent Care wonderful and polite. But staff at Dr Habers off the FRONT desk people and the off staff very RUDE. One of them told me i have to hear this all the time. I said well this should tell you something is not right.i told her its sad to hear yoy say this so i will maje sure Dr Milton hears about this cause he probably doesn't even know whats happening in his off. We have been patients of his for over thirty plus yrs. She hanged up phone twice left me on hold and then she put someone else to take my appt fir me and my husband Adan ana Maria Guajardo we LOVE DR HABER HE IS A EXCELLENT DR AND I TOLD HER I AM SURE IF HE KNEW WHAT WAS GOING ON HE WOULD TELL YOU ALL TO BE MORE COURTEOUS ESP SINCE HE HAS MANY OLDER PATIENTS LIKE US IN THE MID 60 AND ALL THIS VIRTUAL OFF VISITS IS NEW TO US W THIS PANDEMIC AND WE EXPECT AND DESERVE TO BE TREATED NICELY. IF UT WAS UP TO US WE WOULD STICK TO SEEING HIM IN PERSON HE IS ALWAYS FRIENDLY. SO TELL STAFF TO PUT THEMSELVES IN OUR SHOES. AND TO BE NICER, CAUSE IT WOULD BE SAD TO HAVE TO CHG DR AFTER 30 PLUS HE KNOWS ALL OUR HISTORY AND IS PART IF OUR LIVES HE IS LIKE FAMILY TO US.

- Verified patient on 1/12

New to the area and needed an urgent care for my son. It was all in Google's hands. We walked in, signed in, our info was taken right away and we weren't waiting long. Only 1 person in front of us in the waiting room but there was a consistent flow exiting. Staff were all very friendly and concerned. We didn't wait long at any time in the process. In the waiting room, once we were taken in to see the PA, to get the EKG and xrays, or get the results. We were in and out without feeling rushed or like anything hadn't been addressed. Seriously, the best urgent care experience we've had and I'm the mom of 4 boys. I would recommend this location to anyone and would be willing to make the trip downtown when we need these services again.

- Verified patient on 9/11

I have 2 toddlers go to the daycare and when 1 get sick then the other one will be next. That’s why my kids are their regular patients as they get sick all time. I usually booked the appointment but then one time I was told “first come first serve, appointment was just for the paperwork”. Ok fine, next time I walked in with no appointment and was told “no walk in accepted, appointment only”. I was so confused as what to do because the management kept on changing their mind. My kid was sick I couldnt wait until tomorrow so I left to another urgent care that day. Tonight, I made an appointment, as I walked in the receptionist already knew by confirmed the name. She was quickly get us a room. The nurses were very thorough and professional. When the dr walked in; I was so happy and felt so lucky when I saw that was Dr Jeannie Huynh. She is the reason why I came back to this place after many issues we had. She always explained the cause and then the treatment so clearly. She always gave the correct diagnosis. I wish they have her as a regular dr at this location.

- Verified patient on 10/2

Waited a bit after being admitted but there were obvious more urgent patients that needed immediate cate. Staff was friendly and thorough; made an effort to make sure I understood what was happening and next steps for my busted big toe. Showed me how to wrap it up properly and gave some guidance on activity levels and healing time. Sent xrays and a report (unlike other urgent cares) home with me for follow up care needs. The nurse was great! Kept the mood light despite my pain level and frustration with having to be there in the first place. He was able to make much needed candid conversation in the stressful situation and took the time to show his true care for my wellbeing. Incredibly refreshing for an urgent care clinic. The kind lady at check in also took the time to explain that PrimaCare also works with VA benefits - being a future mil spouse this is new knowledge and I am forever grateful for her explaining how and what plans they work with. Having to go to an urgent care isn’t a great experience to begin with, but this is the best urgent care experience I’ve had in years!

- Verified patient on 2/28

Always love coming to Aggieland for our family tailgate. Unfortunately, I tripped and fell face first on the rocks. We immediately loaded up and headed to the Urgent Care. We walked in and we’re immediately greeted and given paperwork that was made to be quick and simple. The nurse was waiting for me to sign and took me back immediately. PA Taylor came in and took a look and agreed stitches were going to be needed. He ensured that everything was appropriately numb and throughly cleaned my wound. He was concerned with getting stuff all over me when he started cleaning. He took great care to block my face so he could irrigate the wound well. He did a fantastic job with the sutures and I was up and outta there in no time. This team was awesome and ensured that I was taken care of and back at my tailgate in less than an hour and half. Can’t beat that! Thank you to the team for taking great care of me.

- Verified patient on 11/7

Solv. was difficult to use to set up virtual appointment and following up. I had signed in for COVID screen as an in clinic visit. Then because I'm an adult I had to set up virtual visit with Solv. I was skipped over and when Jennifer called to tell me, I was disconnected from my virtual wait. She gave me a number to call, it only had one option - leave a voicemail and they would return my call the next business day. I set up another virtual meeting and it took a really long time to get a response even though the site says - Someone will be with you in 5 min. Even when I was next in line the wait was long. The facility and staff at Urgent Care for Kids were excellent and saw me within a few minutes of my scheduled time.

- Verified patient on 9/23

Wait today was 45 minutes when I had an appointment for a set time. Also, I called Wednesday for appt, but Urgent Care closed. I went online and got appt for Thursday, which was confirmed. I showed up but no staff anywhere in sight. I called, got no answer. Stopped by and called on Friday, with no response. So I went on line again and made appt for today, Sat. Not too happy about all this, especially when this was a return visit for a bleeding ear that I was in there for 10 days ago. Today doctor nice, but he says I need to see a specialist who, of course, I can't reach on the phone until Monday. All the while I have pain inside my ear canal and on side of my face. So, I'm clearly not a happy camper. However, when I was in the facility, all the staff very nice

- Verified patient on 2/20

Urgent Care is a place I now choose fire my medical needs. The girls out front are sweet and get their job done! Harris is not only professional, but caring and understanding with her patients. She is knowledgeable and has helped me n family when we seek medical attention. I went to the facility on Monday, November 23. They were busy and Harris was not in that day. There was a male NP attending patients. I did not get his name. Well I really didn’t think I got the medical attention I was looking for. He was rushing, I am post Covid so my voice is not normal, I shake and my oxygen levels drop when I do things. He looked frustrated. I wasn’t even given chance to tell him what all was wrong with me. He did take chest X-ray. Then proceeded in sending me to the ER, where I waited 3.5 hours while people with Covid and lord knows what where walking in and some had no mask. So I walked out, did not want to go through that illness again. I just felt like he didn’t want to deal with me so passed me on. I know my lungs are weak and need oxygen at home... I was in tuba Ted 15 days in icu and spent time in rehabilitation hospital to walk and talk again! Why not just get me some oxygen to go home ? Anyway, Now I’ll be suffering until After Thanksgiving! I’ve always told my staff.. off you do not love what you do, then go find it!

- Verified patient on 11/25

I went in with a dog bite to my hand. It was a deep puncture. I was in so much pain. They cleaned my hand ,took X-rays and put a splint on it. I had a Tetanus shot as well. They were so compassionate, kind and thorough. My appointment was at 5:45 and I was on my way home by 7 pm. I did not wait at all to see the medical staff. I was prescribed antibiotics and Motrin and this morning, I woke pain free. I am so grateful to the entire wonderful staff. I just cannot day enough good things about this place. I recommend it highly. This is where I’ll be coming from now on. I had called several other places before this and the other places wanted me to report my dog , they told me I’d have an extremely long wait and then my husband called Southwest Urgent Care. What a wonderful difference! I felt at ease immediately and they took such good care of me. I am beyond satisfied with their service. They are extremely knowledgeable, professional, yet friendly, kind and patient . One of the best experiences I have ever had at a clinic. I may be gushing, but they certainly deserve accolades!! Thank you so much from a very satisfied and happy patient.

- Verified patient on 1/5

The wait time was short and they accepted my insurance. I found out that you can also set an appointment online through Solv in advance. Staff was very friendly and very helpful. The building is decorated really cute and is very clean. I saw Dr. Jagannath she is wonderful. It’s my second time seeing her and I have to say she cares about her patients and takes her time to talk to you. She gave me exactly what I needed to get better and answered all my questions. This is the best urgent care near me. Every time I can’t get a doctor’s appointment and I don’t feel good that’s the best place to go to. They are always full because they are professional and efficient. It’s worth the wait time because your health issues get solved at any time of the day even on the weekends. The nurses are always very sweet and the front desk ladies are fast, and very professional. Thank you very much NextCare UC Staff you are a blessing to us.

- Verified patient on 3/30

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