Professional Ear Wax Removal
in Montclair, VA

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

It went amazingly well as Taruni made it easy for us.

Fast. I would recommend

I was given a copay that based on my insurance, that amount given to me by the receptionist does not even exist...not to mention, my wife visited there just a few days ago (same insurance) and she paid a different amount for her copay, where it should have been the same copay amount. I also used their system to upload certain documents/insurance card and I was told at the front desk that they need to see them again as they were never entered in the system... Check-in experience was poor. However, once I was checked in, the person that took my vital signs was good, aside from where I asked two questions and at the end of his response was .... "I guess" instead of going to the doctor and ask. I ended up suggestion to please go ask the doctor since he seemed unsured. The doctor who took care of me was great, very knowledgeable and wrote down everything she told me verbally. FYI: My wait time was just a few minutes as I did go late at night but as mentioned above, the check-in process was ....challenging..

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

Everyone is always so nice, patient and attended to my daughter's needs. It was her 2nd most recent visit for a different ailment, but they helped her just the same.

Love this facility but went recently and they basically the exit instructions weren't clear went in for knee pain, they did an X-ray only for the AP to come in and say not only did she not give me anything for pain I explain I had been taking Motrin and Meloxicam not once did she give me any instructions about the meds but keep taking them, but I should've been informed not to take those together

The Lady at the front Desk was very friendly and helped me a lot in my visit. 👏 The whole team there are Great.

The furniture is torn old and disgusting. That’s same furniture from first day it was opened. How much money would it take to replace 10 hard chairs and a few tables!!!

The doctor and all staff were incredible! They had a wonderful bedside manner, making my son feel comfortable, happy and relaxed. He was laughing and giving fist bumps at the end of the visit! Thank you.

This was our first time coming to PM Pediatrics. I wish I would have know about it sooner. The physician was very knowledgeable. She is a pediatric ER physician. After her thorough exam, she gave us the time we needed to talk and ask questions. I felt very comfortable with her recommendations.

Had a very painful and infected cyst on my back, the ladies up front were amazing and the doctor took very good care of me. I will definitely go back for any medical needs