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The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

I had an emergency due to Allergies the staff was very fast to assist me due to my health. I would like to thank the staff for helping me as well the care they provide. Ones again Thank You

Good staff  Very respectful  Very helpful  Clean facility

This appointment was a recheck of my appointment from the week before for a toe infection. Scheduling the appointment was easy, as was the check-in. The medical assistant was comprehensive in his assessment of my reason for the visit, as well as in checking my vitals. The doctor explained exactly what was going on at this point in time with the toe in a way I could understand and answered all my questions. I left feeling very relieved.

Easy to schedule, Dr and staff extremely friendly, courteous and knowledgeable.

I can’t thank everyone enjoy for my experience yesterday at urgent care!!! From the pleasant first two ladies you see when you check in to the Dr and xray tech. I was in elbow/shoulder pain and they made me very comfortable. They gave me my X-rays/write up  to bring with me when I see my shoulder surgeon from 3 prior rotator cuff surgeries, on Monday….. thanks again ladies!!!!

Every thing was good staff doctor very polite and helpful

The NP was ok But the medical assistant inserted the needle too deep in my veins or either the needle was too big l bleed a lot after she took out the needle the blood was so much it’s dripping into my white pans, at my age that was the first time that happening to me l think she needs more training in that level.

Jock itch treatment went fast Thorough and very professional

I went first appointment in the am for preop testing  I was called in and quickly given all tests  They said would be sent to my doctor . I had to call three times as they never sent the test results as indicated. The follow up was poor I called after being left a message to call the doctor to call me with results I called three times and was never called

Today is the first time I learned about Carbon Health when it was recommended to me by the local CVS. Everything about my visit today was excellent! They are definitely my new urgent care center and I plan on telling my friends and family all about my pleasant experience there this morning.

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

I woke up today feeling terrible and decided to come to this urgent for the first time. The staff was amazing and friendly I would definitely go back. Well hopefully I don’t get sick but this will be the first place I go.

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!