COVID testing & Rapid testing near me in Alameda, CA

My experience was fine in office but the billing department has inaccurately billed me for equipment and reaching the billing department to make corrections has been terrible. They do not answer their phone and you are placed on hold and nobody answers. The billing error was significant.

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

The doctor was great. She listened helped and cared for us.  The whole staff was amazing.

Lady staff was very helpful and kind however i was charged more than the care and service that i received in that 1 visit . Tried calling the billing office and got a voicemail and never got a call back.

So glad you’re open in Alameda. Hope you stay forever. Alameda really needs you. Everyone was friendly, helpful and professional. Thank you

Very pleased with the respect and kindness of the staff and clinical team!

Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.

Always far exceeds expectations.

Colton was very friendly, knowledgeable, and helpful!

I will highly recommend. Scheduling is easy and check in’s. Staffs are very helpful and friendly especially Ms Leslie who took my Skin Test. Very well cared. Thank you

Came in 4 mins late but staff checked me in immediately. I am fortunate there was no line eventhough I had an appointment.  Staff were very professional and friendly.  The medical assistant and doctor were caring, also moving fast.  i was out in 30 minutes.  Thank you!

I am from out of state visiting in the area. I chose this facility from reading the reviews and roughly knew the area of the location. I made an online appointment. From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received. I’m this day and age and just visiting with having an unfortunate reason to be seen/treated I was completely satisfied. A little more pricey than I expected but what can I say? Thank you just the same for your professionalism.