Professional Ear Wax Removal
in Branford, CT

From the front desk to Dr.Ashley, it was so awesome. I'm out of state visiting family and the care was terrific! Thank you all for the prompt care, kindness and efficiency!

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

The front desk in training was extremely rude . I walked in , her head was down , I’m sure she heard and saw me . If I did not greet her she would not have lifted her head to say anything . I told her the issue and before I could finish she goes “oh I would wait for her to come back because I’m just in training “ whether you’re in training or not greeting someone is common decency along with letting me know someone will be right with me . Her demeanor was completely off and unacceptable especially dealing with people in a doctors office. Everyone else was great.

Great. Customer interface from all I met

I felt I was finally heard during this appt I was to two other outside offices and here she heard my struggle with my asthma and treated it the right way

Wait time of an hour when I had an appointment and waiting room was empty was not good.  However, nurse practitioner was very good at taking history, reviewing symptoms, then discussing treatment.   When it turned out my pharmacy was closed for Labor Day, staff very helpful changing prescription to alternate pharmacy.

Staff very friendly. Caregivers knowledgeable. In and out in a very reasonable amount of time. Would use them again for an urgent care need.

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Staff is courteous and caring.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Dr Marshall and Staff are fantastic, caring and knowledgeable

The minute I walk into the building to the minute I left everybody was beyond wonderful professional funny I recommend this place for great healthcare thank you