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in Scotts Corners, NY.

Walked in after work and I didn't have to wait long at all.

My mother and I dislike that there were no doctor present. We will think about going back to the facility

I scheduled my appointment online and there were plenty of appointment times available\. When I arrived, I was the only patient in the office at first, with a couple arriving shortly afterward.  I was taken to an examination room fairly quickly, but then waited over an hour before being seen\. It seemed that there was only one clinician available, and I don’t think she was there at the time. I understand that staffing and unexpected circumstances can sometimes cause delays. However, this is the second time I have experienced a very long wait at this facility after scheduling an appointment online. I would hope that the number of appointments offered could listed based on clinician availability.  I appreciate the staff and understand that everyone can have a busy day. I’m simply sharing my experience because waiting over an hour to be seen, particularly when there were appointment openings available online, was frustrating and disappointing.

I am from out of town and was up all night with an earache.  The staff was so helpful and worked we me to find a local pharmacy.  Provider was great.  Knowledgeable and pleasant demeanor.

I needed a paper that said I had covid for work and I got it in less than 10 minutes. The doctors were great.

I had a blocked ear and had great difficulty hearing . My appointment was scheduled quickly and I was able to receive help right away! The doctor was kind and reassuring and knew exactly what to do. The nurse removed the wax from my ear and worked with confidence and efficiency. My hearing was restored and I was so relieved. My experience was very good and pleasant. Recommend highly.

Woke up with itchy swollen watery eyes. Booked an appointment with same day availability. The receptionist nurse and doctor were all so friendly and attentive. I was in and out, problem resolved within a matter of minutes! Will definitely be my go to!

Excellent. Clean very efficient office. Great doctor great staff very professional

Everyone was extremely professional and went went above and beyond besides having to wait 13 hours to get a room upstairs but I understand stuff like that takes time everything else was great and definitely would be coming back again if I needed too thanks again for all the excellent care most hospitals aren’t nearly as nice as yours same as all the doctors and nurses and all of the staff literally everyone was nice thanks again can’t thank you enough for the quality care I got I would highly recommend this to anyone who needed the care I did thanks again

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

I had booked an appointment they took the walk in first, Fia who came in to take my blood pressure was very polite and helpful. The nurse practitioner seemed to be in a rush and didn’t want to hear what I said to say. I asked for the breathing treatment which I always get for my asthma and she told me I’m able to breathe so she didn’t think it was necessary. Not very happy

Didn’t make an appointment but it was smooth and simple to get in line and take care of paperwork. Very good experience that I can simply walk in and get answers while also feeling terribly sick.