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The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Very easy to schedule a same day quick appointment. Staff was very friendly.

Jock itch treatment went fast Thorough and very professional

Woke up not feeling well took a Covid test at home came positive but just wanted to be sure so made an appointment to be seen and get a medical result I was Covid positive they were very nice very thorough and gave me tips on things to do to stay comfortable while going through this amazing place overall only thing is i suggest you make an appointment online before you go or you could be sitting there a while waiting to be seen

I have to be honest I would rather go to urgent care then my own primary doctor ,, office staff friendly ,, love all the doctors  and waiting rooms clean

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

I walked in without an appointment with cold and sinus symptoms. I was seen, treated and on my way all within 20 minutes, which is fabulous when you are not feeling well. I highly recommend Carbon Health.

Always a pleasant experience. No wait. Excellent staff. Professional and friendly.

Today is the first time I learned about Carbon Health when it was recommended to me by the local CVS. Everything about my visit today was excellent! They are definitely my new urgent care center and I plan on telling my friends and family all about my pleasant experience there this morning.

I would  definitely  recommend  I went with  out appoitment  no need wait too long and the staff are very nice.And  the most important  for me they are very helpful  with  my concerns about my health

highly professional beyond my expectations and ease. rose is a terrific PA

Excellent services, fast, very professional. Highly recommend

Quick & easy, love it there!! Everyone is awesome to me & my son!!

Had an appointment with my primary care doctor and I was 15 minutes late. Because I made my appointment early in the morning and the appointment they gave me was late in the day at high traffic time and it’s at least a half hour away from my house and then I fell asleep because I hadn’t slept in a few days because I was so sick and they  informed me they couldn’t see me so I decided to go to urgent care. It was so easy. The Dr was so pleasant and so nice and my doctor is in a Capital health practice so so many times I don’t see that doctor. I see other doctors so I think I’m gonna continue to go to urgent care from now on. Thank you for pushing the easy button and making it so convenient when I was so sick I’ll appreciate you all great Team.

Very accommodating, great staff. The doctors are really good!