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The staff was fast did well I didt wait long I’m waiting area or room

Taken right on time. Staff was courteous and helpful

Follow up from last week. Cold symptoms. Became sinus infection. Dr Wolfson is the best. Her and the complete staff is the best. Outstanding customer care across the board.

Institution states they will not take an insurance payment for any type of "physical exam" even if your insurance will pay for it they force you to pay out of pocket. Let you schedule the appointment just to inform you once you've arrived for your appointment and not before hand. This procedure needs to be evaluated and changed. I would recommend so far for any other service.

I always come to this one they are always friendly and on time.

Staff is courteous and caring.

Walked in after work and I didn't have to wait long at all.

My mother and I dislike that there were no doctor present. We will think about going back to the facility

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Everything went well, but the site to fill information was not working well. Filling out the forms took over 35 minutes. Front desk & Dr. Were very nice

I would have preferred provider to be on the premises but video process worked out pretty well

The staff was friendly, thorough and helpful. I would definitely recommend this location.

I was a walk in patient. As soon as I arrived, the staff gave me the information update form. When I finished filing out the form I gave back to the staff so they could update my files on the computer. It was about 15 minutes later that I was taken into an examining room where the nurse took my vital signs. She was very polite and gentle when using the various instruments. When she had finished. she notified the doctor that she had taken the vital signs and everything was in the normal range. The doctor then gathered all of the supplies and equipment that was need to do the procedure which was to clean the wax out of my ears. When he was squirting the fluid into my ear, it was somewhat more painful than it had been on previous occasions. Aside from that, the doctor did a very good job of restoring my normal hearing. YES, I would recommend this provider. This is the second time that I have been to this facility.

I have been to AFC Urgent Care in West Islip several times Dr's and staff are always friendly , and professional . I was seen once before by Carlos Coello, PA -C , and today for a skin rash, on my arm. He not only took the time to discuss my needs for topical treatments , but spoke to me as a professional & friend ! BRAVO AFC !!! I strongly recommend AFC in West Islip to my pals !

I was in and out quickly and the staff were very helpful

The staff was really helpful. Check in was very convenient as well.