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This was my first time coming here and let me tell you that the staff there was truly amazing very nice. The place is very clean overall I LOVE IT will come back again.

The tech or nurse that took the throat culture took the sample in a very rushed and quick manner and I question whether the result is accurate. The last time I took my other child there I had the same person and the result was negative but when I went to another Dr it was positive less than 24 hours later. I know results can change but I wish that person would be more thorough and take their time.

it was a great experience to visit Maywood urgent care Doctor and staff excellent

Friendly staff. Very helpful with management of acute flare for a chronic illness. Thanks for getting me in so quickly

Returning from a drive from Florida, with a raging sore throat. Easy scheduling an appointment for the next morning. I was seen within a few minutes, test for flu, strep and Covid, came up positive for Covid. We quickly arranged for medication prescription and off I went. Dr. Santana was perfectly professional and attentive. I would go back in a heartbeat!

The wait time was little to nothing. I was in the back and the nurse as well as doctor came in right after. I went around 6:50 pm so the office was empty and I was in and out. The doctor was helpful, he listened and made sure I left with no further questions.  Ultimately I’m satisfied, I’ll definitely go there and recommend their services.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

The check in computer machines were too complicated for Senior Citizens and individuals who are not computer savvy.  We had to use several check in machines to check in. The receptionist had to use two machines before she could check us in. Staff was very nice.

Staff is very helpful and caring Dbt

I was very put off by the fact you have to leave a credit card on file! I am very uncomfortable with doing that in this day and age! Receptionist honestly had no warmth… behind the desk personality and seemed robotic! NO other urgent care DEMANDS this… Back office was Amazing… X-ray tech awesome.. Alison PA(?) or dr. Was fantastic! Care great! On a side note I had trouble with the billing dept. when this was under another name! Not sure if the same person heads this up now but she was nasty! I will probably go to City Med as they have a much better system up front!

Came back from being on a trip and had a sore throat and headache. Got an appointment right away, and staff was very friendly and informative. I will continue going there as I feel I’m getting the best care. Thank you!!

I’ve been to White Plains Urgent Care twice.The physicians are very thorough, professional and kind and answered all my questions. The staff is professional as well and the office and exam rooms are very clean.

I didn’t make an appointment in advanced but just walked in & the staff took me in right away, was able to help me with my issue, gave me the proper medications and were super friendly. 10/10 recommended

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

I had went to Citymed first and did not like the care I got. The doctor there was rude so when I came to Optum it was a pleasure. The doctor was very nice and explained everything. I would definitely come back if I need care.

The staff is wonderful  The PA Victoria was informative and helpful  Professional.

Excellent. Clean very efficient office. Great doctor great staff very professional