Professional Ear Wax Removal
in Rocky Hill, NJ

Brought my daughter in because her pediatrician was the opposite direction of an appointment I needed to get to. She has a vital ear infection and conjunctivitis, she had the same virus last spring. I thought it would be faster to do urgent care. We sat in the waiting room for nearly 2 hours with 5 or 6 other groups. Only one person was brought in during that time, he had a significant cut and they sent him to the hospital after a quick evaluation. They did not appear busy and 4 or 5 patients came out over the course of that time. When we were finally brought in, minutes after the one group that was ahead of us, they did an initial intake and put us in a room for another 30 minutes or so. The doctor finally came in, he was with us for maybe 4 minutes and we were on our way. All staff members were very nice, friendly and professional but they should have alerted us that they were on a 2+ hour wait. We would have gone elsewhere.

This is my second time coming here and I love how quick they are and it’s so clean!! The girl at the front was super nice and the provider I saw Deb was wonderful!!

Scheduling was easy on Solv. My appointment was at 8:15 they came for me at 8:15 which was fantastic. The care was good, answered my question, did not have to wait long to examined

The front desk staff this time was excellent as was the nurse, but the doctor / physician's assistant did not seem to actually listen, understand, or appropriately address the situation.

I just came in for a check up and it was very quick

The staff was very friendly except for the doctor. She made me feel like I was faking my symptoms and asked me “so what can I do to make you feel better”.  Umm, you’re the doctor, you tell me. Not very pleasant at all.

I was very put off by the fact you have to leave a credit card on file! I am very uncomfortable with doing that in this day and age! Receptionist honestly had no warmth… behind the desk personality and seemed robotic! NO other urgent care DEMANDS this… Back office was Amazing… X-ray tech awesome.. Alison PA(?) or dr. Was fantastic! Care great! On a side note I had trouble with the billing dept. when this was under another name! Not sure if the same person heads this up now but she was nasty! I will probably go to City Med as they have a much better system up front!

Easy to schedule, they had a same day appt and I was able to book right at 9 am, staff and PA were SO nice, PA was informative and friendly, with great bedside manner and advice. My only opportunity area for this Urgent Care would be to reduce the wait time. It took 40 minutes before I even saw the PA from when I arrived with the 9 am appt. And all together I was there 1 hour and 30 minutes. PA was new and learning the ropes and computer systems, but this waiting time (with an appt) should look to be shortened in the future.

Woke up with a sore throat. Went to your facility in Rockaway, NJ. I did not have an appointment but the wait time  was not terrible. I was treated in a kind and caring manner, prescribed meds and able to get back home quickly.

Staff was friendly.   Got right in doctor was pleasant gave me the right antibiotics I’ll go back definetly

Walked in without an appointment so I can’t complain too much about the wait (about two hours). Desk employees, nurse, and NP were all very nice and had no issue answering all my questions. I would return.

Being a RN for 50 years I must say the Immediate Care office at Wick Plaza in Edison is outstanding! From the friendly & courteous front staff to the excellent care of Dr Christine Ibrahim. It’s so wonderful how Dr Ibrahim is so knowledgeable & caring. This is rare these days. In the recent past I’ve had doctors who are more concerned with the computer than the patient. I must say Dr Ibrahim is an asset to your corporation. I’ve worked in ICU & ran 2 huge practices in my experience. Dr. Ibrahim would definitely be a must hire in my opinion. Thank you for hiring suck a kind & competent Doctor!!!

This was a positive experience from start to finish! Friendly & efficient staff, spotless facility, and knowledgeable nurse practitioner. Highly recommend this facility.

I always recommend this business when people ask for a walk-in, the staff is so friendly, I never have a long wait time ever! The Doctor there are attentive and really listen to you and take the time to explain everything in detail, I have been seen by Dr Anna and she is GREAT, her bedside manner is awesome! I never feel rushed or not heard, never had a bad experience here ever.. five stars from me!

After years at IMA in Shrewsbury -- i am so much happier here. This is a really great place.

Kavita Patel NP seems very competent. She listened with care about my symptoms, explained the causes and suggested medication that she helped my find at the pharmacy. I was pleased with the experience.