Pediatric urgent care near me in Blauvelt, NY

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Very happy with the staff and the doctor was very professional and a huge help

I walked in and the receptionist was very helpful she helped me with everything with my work comp ins claim. All the staff was very friendly and helpful and professional.  I would recommend Alexa she was great had a great bedside manner

Dr. And staff were polite and efficient as well as thorough.  The doctor and staff really listened, gave me the time to ask questions  Thank you!

Entire staff was caring, and Hague explained everything to me clearly very happy with service.

Taken right on time. Staff was courteous and helpful

Great service I would recommend them to everyone excellent service

Nice people - took good care of us and provided treatment and then prescriptions for the required meds. So glad they exist !!! Thank you

Very professional staff. Dr explained everything and didn’t rush.

Excellent services, fast, very professional. Highly recommend

Good staff  Very respectful  Very helpful  Clean facility

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

front desk reception was friendly. did a great job. Nurse practitioner Livingston was nice and helped me with my concern.

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.