Professional Ear Wax Removal
in East Norwich, NY

The people were very nice, everything was great and clean the only thing was the wait time was 2 hours , that might’ve been people not filling out their forms or whatnot- but the front desk lady was nice and so was the girl who took my vitals before the doctor checked me which was also great

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!

I woke up today feeling terrible and decided to come to this urgent for the first time. The staff was amazing and friendly I would definitely go back. Well hopefully I don’t get sick but this will be the first place I go.

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

They were perfect, attentive and aligned with all of my needs! Much suggested!

Very good doctor excellent.

Staff is courteous and caring.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.