Professional Ear Wax Removal
in Feasterville-Trevose, PA

I went first appointment in the am for preop testing  I was called in and quickly given all tests  They said would be sent to my doctor . I had to call three times as they never sent the test results as indicated. The follow up was poor I called after being left a message to call the doctor to call me with results I called three times and was never called

Attentive and helpful receptionist Daria! Your check-in system needs work. Kept freezing so she entered all on her laptop. Nursing assistant and CNP very professional. All good. Now - your West Chester location is another story. Went there first - bad first impression as two staff standing around outside. First receptionist (long braids) ignored me. Second one came inside from chatting outside and pointed me to self-help QR code. Started down that and somehow it gave me a wrong middle initial. Could not correct correct that. Then system froze and wouldnt respond to anything. Both receptionists shrugged - no offer to help as BOTH just kept on playing on their personal cell phones! Entire experience was not one I want from any healthcare provider - even a vetenarian. I left and wound up at Malvern - really had my doubts about using it when I saw it was part of same company. Experience though far better.

I was able to schedule everything online when I showed up. I only had to wait five minutes.  Great experience.

After receiving my results, I called Labcorp and discussed the results with a consultation. This consultation filled in my knowledge gaps and made me more aware of my particular situation.

What a wonderful place!!! The front desk staff was so welcoming, friendly and efficient. After filling out our paper work we were immediately seen by an intake nurse. And as soon as she finished Tim, the PA came in to us. He listened attentively, asked good questions , checked a couple of things and came up with a diagnosis. He gave us a lot of good information by way of explanation and didn’t rush us. He prescribed medication, gave us instructions as to what to do and not to do and offered for us to call him during the week if we had questions. It was a great experience by extremely capable staff. We were very impressed by the quality of care every step of the way.

It was my first time here very clean. All the women behind the desk we're knowlegeable and professional. It was worth the wait Doctor Ellis and the blonde nurse were great Doc did very good job with my toddlers stiches.

I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.

I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.