Pediatric urgent care near me in Grapevine, TX

Everyone is so nice and helpful. It’s great to have health care I don’t have to miss work for a routine visit. I’m thankful to have found you guys.

I am extremely happy with the dealing of staff, all are very professional and very kind and humble people

Scheduling was easy.  Staff was courteous and helpful

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

Dr.lee was perfect. Great,fast,professional,friendly. Everything was GOOD

Well I was a walk in I waited awhile but I did get to see the doctor and she was very friendly and professional,the staff was very friendly as well the receptionist was very knowledgeable and helpful ,so I was very pleased with the service I received I must say that I would refer my family and friends

Easy to schedule appointment. Reception was not the friendliest. Told several times deaf and can’t hear and continued to talk where can’t hear. Also told copay was not $40 like it should be regardless of deductible so will be calling insurance. Also stated couldn’t give me a receipt for hsa reimbursement.  Triage and NP was great. Although wish they would offer an antibiotic as we’ve been fighting colds for over 8 weeks and as an adult with same symptoms nothing worked until antibiotics.

Very easy scheduling the visit and waiting time! All Staff bring excellence service.

Good evening. Yesterday had to see urgent care for the first time. I let them know the reason I was there check in was easy. They check everything that was required for my visit and call in my meds and I was on my way. The staff was very friendly and helpful.

Doctor was knowledgeable and through.  Great experience

It was a breeze and we got what we needed from them

Friendly helpful caring people. Wait time short, took time to discuss options.

Love taking my children here great staff and fast no waiting time. All the doctor are great and always answering my question.

The best place to take your kids, best crew, the staff super friendly and they help you with all your needs