Book urgent care & walk-in clinics near me in Richmond, CA

Melanie went out of her way to accommodate my husband and me when we came in to get Covid tests. Due to our unforeseen scheduling error, we didn't have an appointment at that time, but she said we could wait in case she could fit us in between patients, even though they were fully booked. She was able to complete our tests quickly and courteously. We were extremely pleased with the care we received. Thanks, Melanie!

clean and nicely decorated. the staff is super friendly and helpful. i honestly wouldn’t go anywhere else

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Everything was great but I made an appointment at 620pm, was on-time, and wasn’t seen by the doctor till 740pm! I took a nap on the table and the doctor saw me for five minutes before it was done.  Whats the point of having easy scheduling, check-in, and making an appointment??

It was great. Friendly, and knowledgeable provider.

Had impacted ear wax removed. (I had a hearing test previously at another place who told me I’d have to go to an ENT to remove it.) Everything from the ease of scheduling to checking in was very efficient. There was very little wait time and all of the staff of kind and professional.

This was very easy to make an appointment. The office was extremely clean and neat. Staff was very courteous and efficient. There was no wait time, checking in was easy.

Except for an unusually long wait time (past wait times have been very few minutes) this clinic is a class act…..clean neat friendly efficient thorough professional knowledgeable organized understanding accessible….a health care haven….a concerned ill person finds prompt care and comfort here.

Doctor and staff are nice and care about my daughter.

Excellent on all counts, as usual. Appreciate having them nearby!

Great service great staff thank you for your help God bless you

Staff very caring. Got me in fast. Check-in was simple.

It was my first time at Carbon Health, I found the facility clean & bright. The staff was courteous and professional.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.