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Jock itch treatment went fast Thorough and very professional

Love the availability of this urgent care, your staff is always friendly and to the point, asks thorough questions, answers any questions I might have. My favorite urgent care in the area :-)

Walk in but taken promptly. Staff was professional and caring.

I woke up today feeling terrible and decided to come to this urgent for the first time. The staff was amazing and friendly I would definitely go back. Well hopefully I don’t get sick but this will be the first place I go.

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

Great customer service!!!! And the staff was very friendly

I made an appointment on Solve (very easy) for an earache and scratchy throat. The aide that greeted me as I walked in was so very kind and helpful. After only being in the actual room for a couple minutes the Dr came in and was wonderfully knowledgeable. She diagnosed my ear situation promptly. I was extremely pleased and will recommend DOCS always!

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Did not feel like I had healed well enough. Waiting to be tested to see if still had a  flu like infection. . Staff was very helpful and very caring. Would not hesitate to recommend.

Good staff  Very respectful  Very helpful  Clean facility

Didn’t make an appointment but it was smooth and simple to get in line and take care of paperwork. Very good experience that I can simply walk in and get answers while also feeling terribly sick.

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Dr was awesome. Staff very nice as well. Super busy

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

I would  definitely  recommend  I went with  out appoitment  no need wait too long and the staff are very nice.And  the most important  for me they are very helpful  with  my concerns about my health