Professional Ear Wax Removal
in Acton, MA

They did a great job. Quick wait times. Thorough follow up. I felt cared for.

Woke up with a UTI and was able to get an appointment within a half hour. I waited about ten mins to be called, gave a urine sample, and then waited almost an hour for the doctor to come to the room with the results. She prescribed a med and I left, no further office check out needed. It went quickly and smoothly.

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.

Incredible experience! The ma working reception was great. The doctor was amazing, caring, responsive, and helpful! I will definitely be going back to this location in the future and think the staff members deserve praise! The ma who checked me before the dr was also very kind and cheerful. Check in was easy and I appreciated them redoing my drs note to have the verbiage needed by my job.

I went I for a couple of issues.  The woman who took my vitals was friendly and competent. Then the resident or PA who saw me was friendly and thorough.  She then called in the doctor who seemed more knowledgable.   They gave me one of the Rx that I thought I needed.said they were going to give Me two But Forgot The second.

I highly recommend AFC Saugus. I came in on a Saturday morning and was one of the first patients in the clinic. They attended to me quickly and I was in and out in 30 minutes. The physician was easy to work with and attentively listened to my concerns and addressed the symptoms I was experiencing. AFC Saugus will be my top choice should I need medical assistance in the future.

Woke up with a sore throat was able to get in super early. All staff were professional and friendly! Thanks!

Staff was excellent had no problems with check in. Had no problems with the staff getting ready for the blood pressure test,hearing test,eye test. They were very professional.

I walked in and the waiting was very little. Staff was amazing, The PA Sam was very professional and compassionate removed a cyst. The clinic was very clean and organized.

I was in and out very quickly and Krysta Almeida was very helpful!