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The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

Very happy with the staff and the doctor was very professional and a huge help

Excellent. Clean very efficient office. Great doctor great staff very professional

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!

Good staff  Very respectful  Very helpful  Clean facility

I made an appointment on Solve (very easy) for an earache and scratchy throat. The aide that greeted me as I walked in was so very kind and helpful. After only being in the actual room for a couple minutes the Dr came in and was wonderfully knowledgeable. She diagnosed my ear situation promptly. I was extremely pleased and will recommend DOCS always!

The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!

Everyone on the team was wonderful. I’d had an unhappy visit before, but this doctor — I can’t remember his name — was fantastic. He relieved the pain I came in with, and I truly appreciate his care.

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

I was able to schedule an appointment for the same day.  Very clean, customer service was exceptional and no wait time. The doctor was informative and answered all questions. I will definitely be going back

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

Dr was awesome. Staff very nice as well. Super busy

The entire staff on Saturday evening was kind, caring and professional. The PA was patient and knowledgable. Thank you. I have recommended this office to friends. My eye feels great. Thank you!