Professional Ear Wax Removal
in Village Shires, PA

I have been coming for years & I have had a wonderful & the staff are patient, professional and knowledgeable. I feel that they are very through & fast treatment without being rushed. I would recommend Carbon Health-Somerset for your medical needs.

Attentive and helpful receptionist Daria! Your check-in system needs work. Kept freezing so she entered all on her laptop. Nursing assistant and CNP very professional. All good. Now - your West Chester location is another story. Went there first - bad first impression as two staff standing around outside. First receptionist (long braids) ignored me. Second one came inside from chatting outside and pointed me to self-help QR code. Started down that and somehow it gave me a wrong middle initial. Could not correct correct that. Then system froze and wouldnt respond to anything. Both receptionists shrugged - no offer to help as BOTH just kept on playing on their personal cell phones! Entire experience was not one I want from any healthcare provider - even a vetenarian. I left and wound up at Malvern - really had my doubts about using it when I saw it was part of same company. Experience though far better.

The staff was very friendly, there was no wait and the doctor was so thorough! They were able to diagnose my daughter before the pediatrician could. Would absolutely recommend urgent care of Somerset.

I had a hip fracture 8 months ago and wanted to ensure the fracture was healed and ok. The service was friendly, polite, timely and professional. It was an excellent experience. I would highly recommend this facility for your medical needs.

Schedule great.very clean took me in fast.staff great.care was great only problem the visits notes of results not published on site

I was a walk in. The check in though was a hassle. You register on an epad and then you have to use your phone to finish the process. My phone was not compatible with their wifi, a process I really don't like since there's human being in front of me that could perfectly do it. Too much reliance on technology is off putting. An older person will find this very complicated and unnecessary.

I went  walk in directly and the service was very good.

After receiving my results, I called Labcorp and discussed the results with a consultation. This consultation filled in my knowledge gaps and made me more aware of my particular situation.

What a wonderful place!!! The front desk staff was so welcoming, friendly and efficient. After filling out our paper work we were immediately seen by an intake nurse. And as soon as she finished Tim, the PA came in to us. He listened attentively, asked good questions , checked a couple of things and came up with a diagnosis. He gave us a lot of good information by way of explanation and didn’t rush us. He prescribed medication, gave us instructions as to what to do and not to do and offered for us to call him during the week if we had questions. It was a great experience by extremely capable staff. We were very impressed by the quality of care every step of the way.

It was my first time here very clean. All the women behind the desk we're knowlegeable and professional. It was worth the wait Doctor Ellis and the blonde nurse were great Doc did very good job with my toddlers stiches.