Pediatric urgent care near me in Westlake, TX

I was impressed with the staff. I utilize this location from time to time. I read recent reviews and became concerned as to how I was going to be treated. The front desk employee was great, the nurse and doctor were proficient, friendly, and very resourceful. I was in and out quickly, as I came in with knowledge of my issue and the doctor was knowledgeable of the issue as well. I was confident in the doctor’s diagnosis and advisement of scripts to expect. I will definitely recommend the location as I have done in the past.

I usually have a real positive experience at your facility. But this time it was not as much so. I still left with pain and nothing really to help. The only positive thing was he told me what the problem was. I do have an appointment with my orthopedic doctor tomorrow. I do appreciate having the insight as to what the problem was.

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

Scheduling was easy.  Staff was courteous and helpful

I am extremely happy with the dealing of staff, all are very professional and very kind and humble people

Dr.lee was perfect. Great,fast,professional,friendly. Everything was GOOD

Well I was a walk in I waited awhile but I did get to see the doctor and she was very friendly and professional,the staff was very friendly as well the receptionist was very knowledgeable and helpful ,so I was very pleased with the service I received I must say that I would refer my family and friends

Thank you for consistently excellent care. We are glad to have your services nearby for our family.

Woke up this morning and did workin. After 45 minutes I was already done. The nurse and the doctor were so friendly.

Great staff!  Thanks for taking care of me! Great staff!  Thanks for taking care of me!

Friendly helpful caring people. Wait time short, took time to discuss options.

We arrived just before closing and the staff was friendly and helpful despite the closing time.

Construction was a little unnerving but all for progress

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.