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Solv doesn’t make an actual appointment.  1 1/2 hour wait

I had a relapse of a sinus infection and was not able to schedule an appointment with my primary doctor. Stopped to Optum on a whim and was thrilled with the whole process from cleanliness to pleasant staff yo a responsive doctor who listened and cared

I arrived at 10am my appointment time was 10 am I didn’t get seen until 12:30 they totally forgot about me sitting there my mom had to remind them that I haven’t been called and been there since 10 am didn’t leave the office until 1:30

Woke up this morning with pink eye in both eyes. Called my doctor's office first and felt verbally abused by the person on the phone, telling me I can't come in the office because I'm contagious. The person who called back told me I had to wait till 4 pm for the doctor to call back. I went on line and made the appointment in a few minutes. What a difference. The girl who came out and got me was so pleasant and the doctor was great. Will definitely go back and highly recommend them.

The doctor was wonderful- very thorough and knowledgeable. Unfortunately the nurse’s bedside manner was much to be desired- abrupt and quick and just wasn’t pleasant.

Easy to schedule, they had a same day appt and I was able to book right at 9 am, staff and PA were SO nice, PA was informative and friendly, with great bedside manner and advice. My only opportunity area for this Urgent Care would be to reduce the wait time. It took 40 minutes before I even saw the PA from when I arrived with the 9 am appt. And all together I was there 1 hour and 30 minutes. PA was new and learning the ropes and computer systems, but this waiting time (with an appt) should look to be shortened in the future.

Woke up very sick. Called but no openings. Had to book an appointment and wait the next day to be seen. Doctors and their assistants very attentive and knowledgeable. Highly recommend been seen here for more than 8 years.

Would definitely recommend!  Friendly, efficient, professional.

No appointment. I walked in. No one ahead of me, so I was seen instantly. My discussionwith the doctor lasted about 5 minutes. It went downhill from there. I needed to go to the hospital, but was not given a choice of which one to go to. They sent all my records to their affiliate hospital, which is a hellhole. I'm still there 3 days later with no diagnosis, probably because I've rarely seen a doctor, and when they do come into my room, they spend less than 5 minutes here. I could go on and on, but this isn't a review of the hospital. The bottom line is this urgent care facility is just a pipeline to the subpar hospital. You're better off going elsewhere. I would not recommend this facility.

It was my first visit and I would highly recommend this as an alternative when your family doctor is unavailable. Great service and very professional. I was quite satisfied with my visit.

Thank you so much for taking care of me. I really appreciate it.

Thanks for all staff! Receptionist, sorry I don’t know her name, great girl, Nicole and Jazzy:)

booked on line which was very convenient and was taken in very quickly. Was diagnosed with upper respiratory and given meds. Thank you for helping me in my recovery.