Professional Ear Wax Removal
in Carle Place, NY

The people were very nice, everything was great and clean the only thing was the wait time was 2 hours , that might’ve been people not filling out their forms or whatnot- but the front desk lady was nice and so was the girl who took my vitals before the doctor checked me which was also great

I woke up today feeling terrible and decided to come to this urgent for the first time. The staff was amazing and friendly I would definitely go back. Well hopefully I don’t get sick but this will be the first place I go.

My visit was a really good experience. I was attended to immediately upon arrival. The medical assistant was clear, focused, and asked all the correct questions. Dr. Santana reviewed my condition and prescribed medication. The service received was excellent!

Easy appointments On time Admin Staff very good Dr Mike very good

Jock itch treatment went fast Thorough and very professional

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..

Overall experience went very well.  PA very friendly gentle and seemed experienced. Check in on line was convenient and saved time. Front desk attendant was very friendly and helpful.  Appreciate there are still remaining people working in the medical field who very much care and feel blessed to have their jobs.  Thank you will be recommending this facility and will return in need!

Check in was easy. I was a walk in. The staff that attended me were amazing. Thank you!

The entire staff on Saturday evening was kind, caring and professional. The PA was patient and knowledgable. Thank you. I have recommended this office to friends. My eye feels great. Thank you!

People were fantastic and compassionate. Was a breeze to go through the process.

The minute I walk into the building to the minute I left everybody was beyond wonderful professional funny I recommend this place for great healthcare thank you

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

Good staff  Very respectful  Very helpful  Clean facility

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

Very quick process and very friendly.

Had a scheduled appointment for a blood draw. Excellent quality of care. The lady who took my blood was extremely gentle and the doctor was a sweetheart. Also the folks at the front desk were very kind and considerate. Would come back here for sure.