Pediatric urgent care near me in San Ramon, CA

clean and nicely decorated. the staff is super friendly and helpful. i honestly wouldn’t go anywhere else

This was probably best urgent care I have ever been to.

After visiting Carbon about 10 days ago for an ear canal that was clogged with wax, my symptoms returned (ear pain, moist discharge from the ear canal.) So, unable to get an appointment with my PCP, I scheduled an appointment at Carbon. This time a different doctor saw me. As soon as she entered the room and asked me what was going on and learned that I had been using carbon oxide drops to try and re-clear my ear, she berated me and told me that I should not do that. She berated me over and over, like I was a stupid person, which put me off guard and had the effect of shutting me up. Then she looked in my ears and pronounced me to be healthy… nothing wrong. It felt like she wanted to be done with me. I told her that I had pain in my ear (to which she interrupted “take Advil”) and that every morning I woke up with a moist and slightly not nice smelling moist discharge coming from my ear. I asked if this is something that could be solved with antibiotics or steroids. She said she could give me prednisone “if I wanted” as if I would be the one to make the prescribing decision. Then I told her about the discharge and she said that she could give me some antibiotic drops, and that I should take Guifenesen. The doctor made very little effort to understand my issue and symptoms, and she had a pretty awful bedside manner. I would not want to see this doctor again. I left having zero sense of resolution, and zero confidence in the treatment plan she gave me. I guess I will try to see my PCP or go to an ENT. This was an awful waste of time and money. She prescribed antibiotic ear drops, and did not prescribe the prednisone.

I am from out of state visiting in the area. I chose this facility from reading the reviews and roughly knew the area of the location. I made an online appointment. From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received. I’m this day and age and just visiting with having an unfortunate reason to be seen/treated I was completely satisfied. A little more pricey than I expected but what can I say? Thank you just the same for your professionalism.

Lady staff was very helpful and kind however i was charged more than the care and service that i received in that 1 visit . Tried calling the billing office and got a voicemail and never got a call back.

Easy to make an appointment and seen as scheduled.  What one expects when seeking medical care. I rescind my original comments.  I called the office and left a message to question if I needed a refill on prescription or come in.  No response!  Follow up care is poor.

Still waiting for test results. Still waiting for test results.

Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up

Very pleased with the respect and kindness of the staff and clinical team!

Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.

I will highly recommend. Scheduling is easy and check in’s. Staffs are very helpful and friendly especially Ms Leslie who took my Skin Test. Very well cared. Thank you

Colton was very friendly, knowledgeable, and helpful!

Came in 4 mins late but staff checked me in immediately. I am fortunate there was no line eventhough I had an appointment.  Staff were very professional and friendly.  The medical assistant and doctor were caring, also moving fast.  i was out in 30 minutes.  Thank you!