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Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

I was able to schedule an appointment for the same day.  Very clean, customer service was exceptional and no wait time. The doctor was informative and answered all questions. I will definitely be going back

Jock itch treatment went fast Thorough and very professional

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

The NP was ok But the medical assistant inserted the needle too deep in my veins or either the needle was too big l bleed a lot after she took out the needle the blood was so much it’s dripping into my white pans, at my age that was the first time that happening to me l think she needs more training in that level.

Woke up not feeling well took a Covid test at home came positive but just wanted to be sure so made an appointment to be seen and get a medical result I was Covid positive they were very nice very thorough and gave me tips on things to do to stay comfortable while going through this amazing place overall only thing is i suggest you make an appointment online before you go or you could be sitting there a while waiting to be seen

Staff is courteous and caring.

I stopped by Docs Urgent Care. Took about 20 minutes to get in a room. Staff was great. Took about 20 minutes more before I got to see a doctor virtually. He prescribed medication which I got filled at CVS. This was my first experience with a virtual medical visit. Not sure how I feel about it.

PA was fantastic. Nurse was kind and patient.  I highly recommend.

I’ve had a chronic cough for awhile . The staff and Dr.  Chris are thorough, professional , helpful and charming . I have a prescription, some answers and hope for relief with the Urgent Care team. I know I have a place that I trust to go to for medical help. Thank you.

Walked in after work and I didn't have to wait long at all.

Pleasant experience from the time I walked in from Everyone...

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

This is by far one of the best hospital experience I’ve had in this country ,  Great job guys

Dr Marshall and Staff are fantastic, caring and knowledgeable

Honestly I was underimpressed with the service - my doctor was virtual and it felt like there was less care given. I also had no idea the doctor wasn’t on premise a heads up would have been nice - why did I pay 200 for a virtual visit. Disappointing