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in East Hill-Meridian, WA.

Continued coughing ing a blockage in sinuses. Needed Ned's to help . Dr evaluated condition and advised care and antibiotic.

Hospitality. Very good staff. Efficient. From check in to check out.

Very helpful friendly staff. Identified my issue quickly once in exam room. 3 emergencies coincided my visit, wondering why the don't go to hospital emergency.

My experience was extremely great everyone was professional and caring concerning my wellbeing

Easy in and easy out. I just wish there was more seats to sit on. People tend to bring a plus one and I wasn’t able to sit so I stood outside in the rain until I saw a seat open.

Staff was very friendly. Dr Phillips was very good. Personable & took time to let you ask questions & she took the time to get to know you. Very good staff & doctor.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

The staff are very friendly from the front to the PA specially to Gavin the medical assistant. I’m very happy with his service. He explain everything lots of patient answering all the question. I am so proud of him very professional. I wish all the medical assistant are like him. Thank you very much to have an employee like him. Really appreciate for him  being professional.

I didn’t mind the extra wait due to an emergency as that happens. But provider was really rushed and I didn’t feel heard. I ended up having to ask a question after the session and a very kind staff. Member asked the provider to come back in to answer it. I just wasn’t comfortable. Thank you. It’s been 3 weeks and my ins has been billed incorrectly 3 times.  I receive bills for full amount and am told “your ins is terminated”.  Of course it’s not 🤷🏼‍♂️. Never has been.

I received wonderful care. The staff was pleasant and fast care.

I was shocked to get such a huge bill which included $324 for an influenza test & Covid test. Outrageous pricing. The visit to a PA was $307. More than an MD for a rather short visit. I won’t be going back and will share this experience. I have good insurance.  Going to Overlake in the future. Place was clean & easy to book online. I’m disputing the costs of the tests.