Pediatric urgent care near me in Mamaroneck, NY

The front office and screening staff were very friendly. They checked us in fast and were kind to my child who was the patient. The nurse or the doctor who saw us does not know how to accommodate to young kids (4yr). He was cold upon entering the room. He asked my kid questions as they are an adult and specifically asked if they had blurry vision, as we came in for an eye sty. My kid does not know what blurry is yet because my kid said this he told me to take my kid  to the ER. He never looked inside the eye and just touched outside, which didn’t hurt. We told the nurse what she’s been experiencing and I do not think that was heard. When  I said I wouldn’t take my kid to the ER for what looks to be an eye sty and I wanted to get drops prescribed, their attitude changed. Then they asked me to sit a waiver acknowledging that I’m making the decision to go against their recommendation and proceeded to read out the risks, which included death. He read of the risks and said death in front of my kid. My kid was scared and kept asking me afterwards if they were going to die.  It was a waste of my copay. I took my kid here because the pediatrician office was closed and the pediatric urgent care had a 2 hours wait.  This was a really bad experience. Again front office and the person who took my kids vitals were friendly and great, the nurse or doctor who saw us was horrible with kids.  Will not be coming back for my kids.

The NP was ok But the medical assistant inserted the needle too deep in my veins or either the needle was too big l bleed a lot after she took out the needle the blood was so much it’s dripping into my white pans, at my age that was the first time that happening to me l think she needs more training in that level.

Easy appointments On time Admin Staff very good Dr Mike very good

I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

front desk reception was friendly. did a great job. Nurse practitioner Livingston was nice and helped me with my concern.

Booked a last minute appointment on a Friday night, my toddler’s cough took a turn and seemed like she was having a harder time breathing. The staff was so kind and the physician was extremely thorough and reassuring, laid out next steps. Great experience, was easier than a sick appointment at the pediatricians!

Very good doctor excellent.

Staff is courteous and caring.

Easy to find, low wait time and very professional.