Professional Ear Wax Removal
in Double Oak, TX

Reliable, trustworthy, and convenient. Everything you’d want an Urgent Care to be. Very thankful for the wonderful staff who always gets me feeling better!

The waiting was extremely long, almost 3 hours. The medication was called in a couple of hours after leaving clinic . There should be more staff to assist with busy time of year.

Very caring staff would for sure recommend. The wait time was less than 5 min. Beside manners was great.

It was a breeze and we got what we needed from them

Easy to schedule appointment. Reception was not the friendliest. Told several times deaf and can’t hear and continued to talk where can’t hear. Also told copay was not $40 like it should be regardless of deductible so will be calling insurance. Also stated couldn’t give me a receipt for hsa reimbursement.  Triage and NP was great. Although wish they would offer an antibiotic as we’ve been fighting colds for over 8 weeks and as an adult with same symptoms nothing worked until antibiotics.

Good evening. Yesterday had to see urgent care for the first time. I let them know the reason I was there check in was easy. They check everything that was required for my visit and call in my meds and I was on my way. The staff was very friendly and helpful.

Friendly helpful caring people. Wait time short, took time to discuss options.

Love this place it’s always so clean . Staff is amazing and the service is always fast . I’m in and out less than 30 minutes

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

Always friendly and quick service with a smile. Location is always clean and tidy.

Doctor was knowledgeable and through.  Great experience

We had a great experience at this urgent care for kids. From the moment we walked in, the staff was kind, patient, and very welcoming. The front desk made check-in easy, and we were seen quick.   Would definitely recommend this provider.

I’m 8 months pregnant, with congestion and headaches. They ran all my test in a timely manner and provided me with comfort

Check in is always quick and always greeted by a friendly staff member. Scheduling is so easy and I love the convenience of getting it done online. The medial care from medical staff is phenomenal. Excellent care by professionals who really do listen and care for their patients. With so many coming in with so many complaints, they still mange to smile, listen and treat us with kindness. Excellent experience.

The scheduling was easy. The diagnosis by Dr. Uzonna felt rushed and we felt like she ignored/missed the signs of an infection that only got worse overnight. We had to come back the next morning and see a different doctor who diagnosed the infection and prescribed antibiotics.

Construction was a little unnerving but all for progress