Professional Ear Wax Removal
in Lantana, TX

Dr interaction went very well Little wait with appr

Everything was good except the wait time. Took about 50 minutes to be seen and I was sent to this location since the usual one was out of service at the time. I had an appointment and usually it’s quick, but not this time.

Scheduling was easy.  Staff was courteous and helpful

This is a very well run nice clinic with caring professionals.

Dr.lee was perfect. Great,fast,professional,friendly. Everything was GOOD

I am extremely happy with the dealing of staff, all are very professional and very kind and humble people

It was a breeze and we got what we needed from them

Very caring staff would for sure recommend. The wait time was less than 5 min. Beside manners was great.

Took my kids here and loved it the doctor and nurses were friendly will definitely recommend to my friends

Reliable, trustworthy, and convenient. Everything you’d want an Urgent Care to be. Very thankful for the wonderful staff who always gets me feeling better!

I usually have a real positive experience at your facility. But this time it was not as much so. I still left with pain and nothing really to help. The only positive thing was he told me what the problem was. I do have an appointment with my orthopedic doctor tomorrow. I do appreciate having the insight as to what the problem was.

The waiting was extremely long, almost 3 hours. The medication was called in a couple of hours after leaving clinic . There should be more staff to assist with busy time of year.

They were all fantastic I don’t have a bad thing to say about the whole experience

Good evening. Yesterday had to see urgent care for the first time. I let them know the reason I was there check in was easy. They check everything that was required for my visit and call in my meds and I was on my way. The staff was very friendly and helpful.

Easy to schedule appointment. Reception was not the friendliest. Told several times deaf and can’t hear and continued to talk where can’t hear. Also told copay was not $40 like it should be regardless of deductible so will be calling insurance. Also stated couldn’t give me a receipt for hsa reimbursement.  Triage and NP was great. Although wish they would offer an antibiotic as we’ve been fighting colds for over 8 weeks and as an adult with same symptoms nothing worked until antibiotics.

Knowledgeable and friendly .  Felt relieved when we left. Called in prescription and then we were out the door. Will be our” go to place “ in the future. Yes I would recommend them !

Friendly helpful caring people. Wait time short, took time to discuss options.

Once we were seen, things were fine. However, we scheduled an appointment, got there shortly before the appointment time, and had to wait an hour and a half before we were called back. Then once we were called back, we had to wait another 45 minutes before we were seen by the doctor.  This doesn’t seem like there’s a good reason to schedule an appointment when you’re not seen until an hour and a half after your appointment time.  We have used this facility before and had to wait maybe 30 minutes, but this was really ridiculous and extremely frustrating!  In addition, I have called back several times to try to get the results of what the radiologist has said about the x-ray but because there is no one answering the phone and it is all automated there is no way to get these results unless I drive there.  There needs to be a way to contact a human being when calling. Again very very frustrating.

Love this place it’s always so clean . Staff is amazing and the service is always fast . I’m in and out less than 30 minutes