MultiCare Urgent Care Locations in Mirrormont, WA

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

They all were wonderful. I had an emergency and had to leave quickly and they really processed me through and took care of me. I appreciate it.

I came to facility and was gladly surprised, there was one person before me. Working stuff was very nice and professional. I believe one worker was on training , he even opened door for me when I was leaving the facility. Love that day ❤️😀

I went to the Urgent Care Facility on my insurance providers website and it had closed the previous September. I went to the next one one the provider’s list 8 miles away. They were not open on weekends. I went into Indigo in my town thinking I would get turned away again. Their wait was too long; but they found an opening for me at another Indigo 3 miles away. They took me in right away. I was so relieved to get my very bad cough and sinusitis addressed. They were great!

I went urgent care for my knee pain. Very intelligent staff with good health issues explain and help full . And counter assistance Very helpful with all staff doctor was very helpful

I feel bad because I do not remember her name but the doctor was a very nice. So kind towards the sensitive nature of the issue. Really appreciate her.

Been suffering with ear ache for a couple of weeks and they diagnosed my issue right away.  perfect treatment and solution. will recommend them to everyone

very efficient ,thorough,kind& knowledgeable I like the ability to make an appointment

Had symptoms that needed evaluation and I didn’t want to go all th way downtown, so I went here and it was fast, easy and so efficient. Really great experience

Staff very friendly! Very attentive and helpful! I appreciated that! Also, I would appreciate my prescribed script Celecoxib as asked from now on because as you well know someone needs to pay for this. Because of falls I suffered in Seattle! I appreciate everyone's concern at this time! I have been using this for years!!!!! As prescribed

My experience was extremely great everyone was professional and caring concerning my wellbeing

Needed a refill of a daily inhaler & RX Ibuprofen; got in immediately & was warmly greeted by everyone.. My Dachshund Delilah is also welcomed by Staff including Admin. Highly recommend for anyone needing Care.

Scheduling was easy and was there early to check in but still had to wait. My visit was pretty quick. My appointment was at 3PM. I got there at 2:45 and I left at 4. Time spent with the provider was probably less than 10 minutes.

Doctor and nurse were great and took great care of my son

Not real impressed with the PA Lily but everything else was fantastic. Won’t be going back to this particular urgent care.

This was the best experience I’ve had at an urgent care!  Friendly staff, very caring and considerate of my time.  And a good outcome!  Thank you so much!

Awakened w a sore throat, pounding headache & cough. Think a fever too. Wonderful staff here. Felt very well taken care of. I would highly recommend them.

You were great! Thanks for not giving me antibiodics... I actully started feeling better. Sorry for the orginal review, just upset I used a doc when I could have slept it off. Also drove from UP, since that office was too busy and they reschedules to you. Glad I was denined my request for an antibiodic. Would recommend, thanks again!

Always tend to my needs.Polite and very professional.

I walked into Indigo thinking I would have to wait without an appt. Well to my surprise, I got right in there. I mean I barely sat down and the called me back. I haven't had to wait to be seen, as many times that I have been there you would think I would have at least one disappointment... Nope, and today they had only one provider. I have been lucky when visiting Indigo urgent/multi care. The providers have always been caring and all other employees have been so pleasent. I recommend all that need medical attention to give them a try and I bet you come out of there with the same attitude as mine! Thank you Indigo employees for being so awesome! I will return!!