NextCare is one of the best urgent care providers in the United States. With 174 locations across 102 cities in 12 states, NextCare strives to provide the best urgent care to its patients.
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I was feeling sick thinking I had a sinus infection but I quickly took a bad turn when I was waiting in my vehicle to be called so I managed to make my way inside barely and was allowed to sit inside and was quickly taken to the back room. The staff was very friendly and understanding being I could barely walk. The doctor was very nice, he listened to me and even got me water and allowed me to sit as long as I needed in a back room after letting me know I was positive for covid. I was extremely upset and at one point hyperventilating. He even gave me my cell phone and called my stepmom for me. He reassured me and allowed me to rest until I could walk to my vehicle to drive myself.
The staff is great, very friendly and appreciative.
I booked inside at the reception desk.
There was no cost; my insurance covered it.
Yes, I would recommend Urgent Care.
They let My husband and I book back to back appointments which was time saving to us! The staff was very friendly and took time to listen to our concerns and answered all our questions. We highly recommend NextCare Urgent Care!
Very quickly seen pleasant experience even with fear of COVID test results looming in my mind! They saw me quickly and it was a short visit with prompt results
Very quickly seen pleasant experience even with fear of COVID test results looming in my mind! They saw me quickly and it was a short visit with prompt results
This had made my 3rd trip to urgent care. Each member of my household has been there with in 2 weeks. We was treated so good . Great staff. I wasn't able to pull up the application and so I went in to speak with them. They told me to bring him on in. And they was absolutely amazing. Even though he ended up testing positive for covidien, they was so caring .
I went in for a coved 19 test and was swabbed about 40 minutes after I got there but then I had to wait 1 hour and 30 minutes before I got checked by the Doctor.
We come up there for a covid test we had to wait a little bit there was a lot of people getting their tests as well but we waited patiently and we got our test done and loved the staff they was great at everything and explained everything and yes we will come back
The wait was really long didnt leave until almost 5 pm..lots of Walmart drug tests that day...back of house was very awesome...woman at the front desk on the other hand took her attitude out on customers and was later complaining to someone on her cellphone she couldnt leave because we were all there 5 of us total.very rude disrespectful to an elderly woman who questioned why someone who showed up after all of us got to go when it was her turn.. If I wouldn't have been there to get a drug test for a job I would shut that woman down quickly...customer service
The doctor came in and give me COVID-19 test results , I didn’t take a COVID test. He mixed me up with another patient .
Then when he came back in he wasn’t concerned with the reason I was there he just wanted to push COVID exposure.
I have written a previous review, but I just wanted to reiterate how pleased I am with the care I receive at NextCare in Shelby. Matt Goodwin, PA, has recently referred me to multiple specialists who are working together to correctly diagnose and treat my autoimmune conditions. For the first time in many years, we are making progress in improving both my short term and long term care. I have finally received sound advice on what tests may be needed to monitor and diagnose my conditions, as well as considerations of possible diagnoses I can discuss with my specialists. I recently lost my PCP and could not schedule with my new one (also an internal medicine specialist, as Matt recommended) for months. Matt has been a far better provider in the interim than any PCP I have worked with-or any specialist for that matter! I am so very grateful.
I also want to mention that my family has seen Bianca multiple times, and she is fantastic; don’t let me disregard her! She is kind and compassionate, a fantastic listener (even to young children,) and I don’t believe I’ve ever caught her without a smile. What a blessing!
I do not know the names of all the staff members, but the nurses in particular are great as well. I have seen Angela often and she is always asking how my family has been and how I have felt dealing with my current health conditions. She is joyful and caring, and she always makes us feel welcomed.
Again, my experience at NextCare has consistently been great-and I am there quite often with 4 children constantly picking up viruses at school! My entire family is treated with kindness and respect, and the knowledge, compassion, and professionalism of the staff will keep us coming back. Thank you!