Patient Times for Convenient Care

The provider's guide to the patient's mind.

5 reasons you should go to the 14th Annual ConvUrgentCare Symposium
Urgent Care

5 reasons you should go to the 14th Annual ConvUrgentCare Symposium

Now in its fourteenth year, the ConvUrgentCare Symposium is the premier event for healthcare executives in the on-demand care space to network with like-minded leaders and hear from esteemed speakers to strengthen their growth strategy. Gain fresh perspectives in the desert You’re incredibly busy

How PhysicianOne Urgent Care Grew Profitability By Focusing on Patient Experience
Case Studies

How PhysicianOne Urgent Care Grew Profitability By Focusing on Patient Experience

When you have busy urgent care clinics in three states, efficiency and results matter. Philip Davis, COO of PhysicanOne Urgent Care, was looking for a platform to drive business, organize their patient flow, and facilitate telemed, and he needed to see real-world data. A 90-day head-to-head trial be

6 Things Urgent Care Brands Can Learn From Apple
Urgent Care

6 Things Urgent Care Brands Can Learn From Apple

In the late 90’s and early 2000’s, Apple transformed the already-booming technology industry with an incredibly simple line of products: the iMac. Through their laser-focus on consumer needs, attention to detail, and vision, they have become an absolute powerhouse. Let’s dig into what Apple got righ

How Solv Helps CareXpress Urgent Care Seamlessly Connect with Patients and Balance Workloads Across Multiple Locations
Case Studies

How Solv Helps CareXpress Urgent Care Seamlessly Connect with Patients and Balance Workloads Across Multiple Locations

Quality of care and convenience are the two things most patients prioritize when looking for urgent care. That’s why CareXpress, an urgent care with five locations in Amarillo and Canyon, TX, turned to Solv–creating an efficient patient flow amid the pandemic has allowed their practice to grow, both

An Announcement from Tom Charland: The 14th Annual ConvUrgentCare Symposium is Back

An Announcement from Tom Charland: The 14th Annual ConvUrgentCare Symposium is Back

I am excited to announce that registration is now open for the 14th Annual ConvUrgentCare® Symposium, taking place on September 6-9, 2022 in Scottsdale, Arizona at the iconic Hotel Valley Ho. When I started this conference back in 2007, I could not have imagined just how engaging and powerful it wo

Everything You Need to Know About NPS in Healthcare
Urgent Care

Everything You Need to Know About NPS in Healthcare

When running an urgent care, you have two priorities–caring for your patients and making your business solvent. Healthcare providers can lean on their education and clinical experience for the first priority, but how do you keep people coming back? Creating a positive patient experience is essential

Seven Tasks Every Urgent Care Should Automate
Urgent Care

Seven Tasks Every Urgent Care Should Automate

On any given day, an urgent care can see hundreds of patients–the ins and outs of high acuity care can be challenging in the best of times. That’s why it’s essential to automate as much of your daily work as possible. With automated systems in place, your practice can have a smooth flow of patients

5 ways to increase patient bookings with more online reviews
Patient Experience

5 ways to increase patient bookings with more online reviews

Patients are savvy and know that they have choices when it comes to their care. With so many options, they look to online reviews from previous patients to determine where to go. In fact, 88% of consumers trust online reviews as much as personal recommendations and 85% of consumers said they read up

Bringing More Awareness to Urgent Care During Urgent Care Awareness Month

Bringing More Awareness to Urgent Care During Urgent Care Awareness Month

May is Urgent Care Awareness Month. Have you found yourself at an urgent care in the past year? If so, you aren’t alone. Urgent care is a vital and growing component of the health care landscape and we teamed up with the Urgent Care Association to understand the importance of Urgent Care and bring m

Try These 2 Big Ideas to Improve Your Urgent Care Clinic’s Retention Rates
Urgent Care

Try These 2 Big Ideas to Improve Your Urgent Care Clinic’s Retention Rates

Urgent Care Clinics have proven extremely popular in the last several decades. Patients love the convenience and speed with which they can find care. For clinic managers, this is good news but has also led to increased competition for patients. As with any business, acquiring new customers is vital

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