MultiCare Urgent Care

4.8(294,699)

MultiCare Urgent Care is one of the best urgent care providers in the United States. With 55 locations across 39 cities in 2 states, MultiCare Urgent Care strives to provide the best urgent care to its patients.

Number of locations: 55 across 39 cities in 2 states

Website: indigohealth.com

MultiCare Urgent Care Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen MultiCare Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 05, 2022 · Issaquah, WA
It has always been hard to get in here, because wait times are so long, but when I broke my finger they got me in right away and took care of me so well. The X-ray techs was beyond nice and the doctor was very knowledgeable and honest when he didn’t know something…recommended a specialist. This is the best Indigo experience I’ve ever had. I’ll return here if I need an urgent care visit.
Jan 05, 2022 · Seattle, WA
Great experience, super gracious staff all around even swamped by demand with Covid testing and dealing with high volume of walk ups like me. Being able to check my appointment waitlist status in Solv and not need to spend all day on site hoping to make the cutoff is 👍👍👍 - all healthcare appointments should be like this.
Jan 05, 2022 · Tacoma, WA
Love this place there was just a million people there so I have to wait 8 hours to get a covid test
Jan 04, 2022 · Puyallup, WA
My kids go here since they were born. Good staff and cleanliness. Lately we need COVID testing and we get our test back very quickly. The wait time was fairly fast too so we r happg
Jan 04, 2022 · , WA
I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.
Jan 04, 2022 · , WA
I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.
Jan 04, 2022 · , WA
I was a walk in on the first day open after New Years - the clinic was slammed with Covid testing. I checked in and went home to receive a text to come back six hours later. I understand why the delay and was happy to go home rather than sit and wait. Interactions were all positive and professional. I recommend.
Jan 03, 2022 · , WA
I’m a multicare employee, I did the online visit for employee exposure and went in, waited in line 10-15 minutes then front desk gal took my info and shortly after they got me right back and I was done with my swab! The only thing that made me rub my head is: why would us that are coming in with covid symptoms be mixed up with those there for a Covid test to travel? Seems silly to me, the urgent care should be for sick people not healthy people mixed with some seriously sick people!! Anyhow pretty sure it is just what it is at this point and time. Very thankful for my great quick service so I could get back home and rest! Thank you!
Jan 03, 2022 · Burien, WA
This clinic is always my first choice for urgent care needs. I couldn’t get an appointment for my Covid test so I was told to show up the following morning upon opening, and got registered and called when they were ready for me. Excellent system!!
Jan 02, 2022 · , WA
I was able to get in for my Covid test same day.
Jan 02, 2022 · , WA
I was able to get in for my Covid test same day.
Jan 02, 2022 · , WA
48 hrs. To get a Covid test, but glad I could get in
Jan 02, 2022 · Tumwater, WA
So thankful for all the staff and their smiling faces in the midst of high patient volumes and continued Covid craziness. Thank you ok for being there so other employees like me can get tested and do my work as well!
Jan 02, 2022 · , WA
Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.
Jan 02, 2022 · , WA
Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.
Jan 02, 2022 · Seattle, WA
I was a walk-in for a Covid test. The staff members were all kind and helpful. I only waited an hour and a half for my test which I consider excellent for the high demand and a Sunday.
Jan 02, 2022 · , WA
Sarah Brainerd was amazing with myself and my children while we waiting to get our covid tests done. She talked my kids through the process and her nurse was fantastic as well
Jan 02, 2022 · Puyallup, WA
I was not able to book an appointment on line, so I had to check in early morning and then sent home to wait. It took all day, but it was just because of the incredible amount of people that wanted to get a Covid test. There service and staff was very good. Highly recommend.
Jan 02, 2022 · Kirkland, WA
The staff was amazing dealing with all the Covid 19 testing and the massive number of people visiting
Jan 01, 2022 · , WA
My experience was pretty good. The nursing staff and doctors were lovely. The front office Consierge was super focused on the paper work side of the house that she got short with me whenI asked her what I thought was a relevant question. I don’t think she meant to be short but when a person is not feeling well, the mantra from the providers should be “people first”. What happened was that because of my symptoms, I qualified for a rapid test. She told me that I would receive my results within 24 hours. I curiously said to her “I thought this was a rapid test” and she impatiently said: “there are a lot of people ahead of you”. I felt the comment sting a bit and pushed back by saying “you did not have to be rude/short”. She then went on to explain that the Poulsbo branch only has one testing machine. Once that was explained to me, it made sense. My point is. Is that slowing down, offering eye contact, and kindly explaining that information up front would have saved me from asking what, to her, appeared to be a dumb question. It made me feel stupid - especially because there were other guests in the lobby. I am pretty certain that the other guests standing there would have liked an answer to my question. To be fair, she was really efficient and I think she was doing a good job and her best. I am merely sharing this as “coaching & learning” opportunity - as a Consierge, she is the window to your company. What the patient sees, hears, and feels at the front desk is as powerful as the care they receive behind a closed door. The young lady that helped me has it mostly right - it would help her to always remember that each person that walks through that door has a story and, they may not know Indigo’s story. It is her job to educate and put the patients at ease. Even so, I would recommend the clinic. I realize that everyone is under a lot of stress. Thank you all for your support and help today with me and my girls.

Find a MultiCare Urgent Care Location

4.76(8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The clinic staff were very pleasant and helpful. Overall, the process was fairly smooth.
4.66(5.2k reviews)
I feel bad because I do not remember her name but the doctor was a very nice. So kind towards the sensitive nature of the issue. Really appreciate her.
4.74(6.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Not real impressed with the PA Lily but everything else was fantastic. Won’t be going back to this particular urgent care.
4.94(2.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I needed to fit physical in for my school program and my new job as well and working nights and being in school and trying to do all the learning stuff for the new job. I yeah very little time on my hands so having the app and being able to make an appointment and then show up and get taken right back was amazing specially after working all night 12 hour shift .Everyone was friendly and sweet and knowledgeable and made me feel very comfortable. The care was very amazing.
4.76(6.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Scheduled an early appointment after being up all night and arrived and was taken care of very well by all of the staff at this facility. The PAC went over my symptoms and discussed a plan of action that I was very pleased with and I was in and out within 20 minutes time, which is exceptional. I appreciate their care of the patient and their attention to detail would highly recommend this facility to anyone.
4.81(8.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

You have a great staff!  From check through seeing the provider.  I appreciate the candidness.  Thank you for having a team that can make plan of care and explain to the patient the whys!
4.79(10k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I travel from Cheney to come to this urgent care. I always feel listened to, respected, and my needs are taken care of.  The rooms are well appointed and immaculate. Scheduling is a breeze, with fast communication.  Many thanks to the employees who have helped me.
4.82(6.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The doctor seemed to push us away it quickly. He never listened to my lungs yet he put in the notes that he did and my lungs were clear. He did a strep, covid, and flu test. Great they were all negative. My O2 was between 91 to 94 in the office since I have been home it is ranging between 87 to 92.  I would not recommend this doctor to anyone.  The nurse was absolutely amazing!
4.68(85 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care
4.77(5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I am truly always blown away by the actual care I get here. This is not an assembly line operation. It is treating patients to the best of their abilities no matter what. It's admitting to the patient when they have reached a point symptomatically that urgent care isn't equipped to the level of care the patient now needs and being referred to the ER to get the appropriate care. I am never disappointed in the care. I am never disappointed in their absolute honesty and willingness to level with you. I am never disappointed in their general demeanor from front desk to intake to physician everyone is polite and kind and seems like they truly want to be doing what they are doing. It is a rare commodity in this century to have a physician treat you like a person, a patient, and not a list of symptoms/meds/treatments. I saw Kye Dixon and I would absolutely recommend him to anyone at any time.
4.78(8.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was a walk in. So it was a 1 1/2 hour if waiting time .. and all the staff was nice and friendly and so Respectful .. and it was a great experience today.
4.85(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They all were wonderful. I had an emergency and had to leave quickly and they really processed me through and took care of me. I appreciate it.
4.84(5.8k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Always tend to my needs.Polite and very professional.
4.84(7.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Stabbed and wait time was totally totally totally outstanding and great thank you !!!!!
4.83(6.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Walked in and was seen right away.  Staff was nice and the Dr was also very nice and caring
4.82(3.8k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I walked in to this emergency medical facility after a tripping on a rock at a local county park. I landed on my face/head because I had my hands in my pockets due to very cold temperatures. I did not have to wait at all. The lady at the front desk ushered me into an examination room immediately.  I am still a bit banged up with black and blue marks and some minor fractures.  This fall was pretty traumatic and shook me up a bit. I really appreciate the care I got. Thank You!
4.85(6.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Waited maybe 45 minutes for an appointment, and I was able to set up the appointment from home/ check in with no office wait. Easy, helpful staff, friendly, clean place
4.89(7.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff in this office is wonderful! Dr Khan is a wonderful doctor that is thorough, compassionate and works with the patient for best results. Highly recommend!
4.71(3.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great communication shared about my condition from start to finish. Everything went well and the Dr. was very good answering questions I had
4.84(4.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff at this location could not have been more helpful or friendly.  From the check-in, to the Medical Assistant Naya (sp?), to the Nurse Practitioner Katherine I saw.  Once I was in my room, they were efficient, knowledgeable.  I left knowing exactly what my plan of care was.  Highly recommend.
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Services

A list of common services offered at MultiCare Urgent Care locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Allergy

  • Penicillin Allergy Test
  • Bee Sting Allergy
  • Aspirin Allergy Treatment
  • Animal Allergy Treatment
  • Drug Allergy Testing
  • Allergy Tablets
  • Anaphylaxis
  • Eosinophilic Esophagitis
  • Food And Contact Allergen Patch Testing
  • Asthmaatopic Dermatitis
  • Hay Fever Treatment
  • Exercise-Induced Asthma
  • Respiratory Disease
  • Allergy Shots
  • Allergy Drops
  • Pollen and Mold Spores
  • Food Allergies
  • Immune Deficiency Treatment
  • Environmental Allergies
  • Cluster Immunotherapy
  • Seasonal Allergy Care
  • Insect Sting Allergy
  • Spirometry
  • Asthma Management

Labs and Tests

Mental Health

  • Mental Health
  • Medication Management

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Foreign Body Removal
  • Iv Hydration
  • Splinting And Casting
  • Hives Treatment
  • Pink Eye
  • Abscess Treatment
  • Burn Treatment
  • Sinus Infection Treatment
  • Asthma Treatment
  • Laceration Repair (Stitches)

General Dermatology

  • Eczema
  • Skin Growth Removal
  • Annual Skin Screening
  • Infection Treatment
  • Cyst Removal
  • Pediatric Dermatology
  • Skin Cancer Screening
  • Dermatitis
  • Dermal Filler
  • Angioedema

Primary Care

  • Weight Management
  • Irritable Bowel Syndrome (Ibs)
  • Birth Control
  • Thyroid Conditions

Dermatology

  • Eczema Treatment
  • Skin Infections
  • Nail Problems
  • Skin Tags
  • Ingrown Hair
  • Acne Treatment
  • Psoriasis Treatment
  • Rash Consultation
  • Wart Removal
  • Mole Removal

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Physical Exams

Gynecology

  • Sti Test
  • Lgbt Care
  • Urinary Discomfort Treatment
  • Cervical Screening
  • Pap Smear
  • Teen Care
  • Well Woman Exam
  • Vaginal Infection Treatment

Optometry

  • Vision Test

EKG

  • Ekg

General Optometry

  • Eye Infection

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at MultiCare Urgent Care. For more details, visit a clinic's individual page

Base office visit

Self-pay: $125-$250

Rapid COVID-19 PCR test

Self-pay: $175-$250

Camp physical

Self-pay: $60-$250

Flu shot

Self-pay: $33

School physicals

Self-pay: $60-$250

Sports physicals

Self-pay: $60-$250

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About MultiCare Urgent Care

Multicare is a not-for-profit health care organization that has served countless individuals across the Pacific Northwest since 1882. With more than 20,000 staff, including providers, employees, and volunteers, they are the largest, locally-owned, community-based health system in Washington State. Indigo Urgent Care clinics — which provide cost-effective and time-efficient care for non-emergent medical concerns — are just one division of their extensive network. Multicare Indigo Urgent Care centers work diligently to deliver a satisfying and uncommonly consistent patient care experience, striving to delight each patient they serve. All locations provide highly personalized, on-demand, in-person, and online care for non-life-threatening injuries and illnesses. They also provide various on-site lab tests, digital X-rays, prescriptions, and physicals. Services vary by location, and most, if not all, clinics are open seven days a week for walk-ins and scheduled visits. Most clinics maintain extended weekday hours and offer 24/7 virtual care visits for select health concerns.

Headquarters

Tacoma, WA

Total locations

55(See all locations)

Overall rating

Highest rated for

Other

2.7

Bedside manner

2.4

Recent Patient Review

"It has always been hard to get in here, because wait times are so long, but when I broke my finger they got me in right away and took care of me so well. The X-ray techs was beyond nice and the doctor was very knowledgeable and honest when he didn’t know something…recommended a specialist. This is the best Indigo experience I’ve ever had. I’ll return here if I need an urgent care visit. "
See all ratings and reviews

Frequently asked questions

  • When are MultiCare Urgent Care locations open?

    The hours of operation at each MultiCare Urgent Care location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical MultiCare Urgent Care visit cost?

    The cost of your MultiCare Urgent Care visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does MultiCare Urgent Care accept?

    MultiCare Urgent Care accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the MultiCare Urgent Care location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit MultiCare Urgent Care locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your MultiCare Urgent Care visit will vary based on the actual services you receive

  • Does MultiCare Urgent Care treat patients of all ages?

    Healthcare providers at MultiCare Urgent Care locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does MultiCare Urgent Care offer?

    MultiCare Urgent Care locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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