NextCare Locations in Tonganoxie, KS

Had to wait 20 mins besides having an appointment. They gave me a wrong answer in the Covid test result.

arrived at *** and wasn’t seen until *** by the nurse. And then a long wait for tests and the doctor. Left at around 2p. That is way too long.

Great and friendly service. Bit of a wait time but it's flu season so it's understandable. Nice and clean facilities and great location close to me. Nothing extraordinary, just reliable urgent care. Would recommend.

Had to get tested for travel. Staff was informative and attentive.

This was my first visit. I was anxious to know I didn't have Covid because I'm a care giver in a 10-story senior high rise. The staff members were friendly, kind, & efficient. I had my results before I left to go to my morning client. I would recommend this Clinic. It is also in our neighborhood. Appointment booked over the phone as soon as I heard I had been exposed, & my afternoon client was very sick & tested positive. Everyone was kind, even though I'm hard of hearing.

Although the wait time was long, the staff was supremely helpful, and kind. They were doing their best given the volume of walk ins they were dealing with. I appreciate all the staff I interacted with was trying to help speed up the time it was taking to have my covid testing done. All the women working today (November 12 at the ambassador location) are an asset to the NextCare team. Thank you!

This was the best urgent care I have ever been to everyone was wonderful my experience it was fast and easy I’m from out of town and if I could I drive here whenever I needed urgent care because I was so impressed with how professional everybody was they wanted to meet my needs and take care of me I absolutely cannot say enough good things about the urgent care that I received

Great staff , people there are really nice and seem to care, Good clean facility and was impressed on how fast they got covid and flu test done, Would love to have them as my general care doctors ,

Had to get a COVID-19 Molecular Test for my return trip to Canada. This was the only location I could find on short notice in the Kansas City area to perform the test I required. Staff were all great and it was a quick and slick process.

This was an amazing experience. Having sick kids is always hard. I went in today with 2 of my 5 kids. The nurse and dr both had more patience than a Peds office! The receptionist was super sweet! Facility is clean and organized. Overall my favorite place for urgent care!!

This was an amazing experience. Having sick kids is always hard. I went in today with 2 of my 5 kids. The nurse and dr both had more patience than a Peds office! The receptionist was super sweet! Facility is clean and organized. Overall my favorite place for urgent care!!

Called my primary doctor and appointments we’re unavailable. He told me to go to Urgent care or ER. Came to urgent care, checked in, filled out paperwork. Nurse taking vitals and info about the reason for my visit was very thorough and helpful!! Doctor came in assessing the situation and provided a diagnosis. She was very caring and knowledgeable!!!!

Wait time was about an hour and 15 which was expected for an urgent care facility. The staff were friendly and proficient.

I was a walk in to get a Covid PCR test since I am traveling. I didn’t even have an hour wait to be called in. Once called in I got my test saw the doctor on duty that day and was on my way.

The staff are very friendly and answered all my questions, and the clinic is very nice and clean. I would advise completing your paperwork beforehand, iam this is done online or scanning the barcode they have inside the clinic or on the front door, prior to going, the wait time wasn’t very long , but you can save even more time by having that done. I will give a heads up to anyone that is going for a COVID-19 test for a student at LHS, the school will not accept results from there? They only except test results from the Health department, which I myself didn’t know until I went to take my son back to school…? Which really confused me.. but that’s not anything negative on Nextcare !! I highly recommend them and their staff.

I was a walk in, so I had to wait a little over 2 hrs. Otherwise everything was great.

Everything was ok, except for the fact of my having a 9am confirmed appointment (for which I was asked to be there 10 minutes early - so at 8:50AM, which I was!). I didn't know whether to go in to the waiting room or actually wait in the car (though my text had said I should wait in the car, I didn't know if that meant until my appointment time of 9am or when I could actually be seen!). I went in to the waiting room about 7 minutes after 9AM to check & after speaking with the clerk, was told to wait in my car & that the wait time could be an hour PLUS to be seen (mainly due to other walk-ins that had been there when the doors opened at 8AM & didn't have appointments!). I had booked this 9am appointment to get a rapid Covid test (due to my grandchildren having contracted it while I was visiting them in another state the previous week). In most offices, if you have an appointment time scheduled, you are called or seen very close to that time. I wasn't seen for another 45 minutes after my appointment time!! When I was messaged to come into the waiting room, I was again asked to have a seat until my name was called. That happened about 5 minutes later, so I was thankful for that. As I had an important legal phone call that I was required to be at home by 10:30AM for this morning, I was now getting very stressed for getting the test done & leaving so I could get home for this required phone call. I understand the need for getting medical info from a patient and answered all of the med techs questions, but feel I could have answered all of them online (as I have for other doctors I must see also) and saved at least 10 minutes time. Maybe expanding the online information pages to collect history, medications, etc, would help expedite the process more! After the med tech finally got my Covid test done, she ushered me into yet another room (now 2 rooms that would have to be sanitized after I'd left them -IF they indeed are!?!) to sit and wait for my result. I was in that room about 2 minutes when yet another medical person (a man this time) came in to talk with me about the test & what the results could show. It was at this point I reminded him I had already been vaccinated & had no symptoms & asked if they could call me when they got my results as I HAD to get HOME for this phone call (which was to be a hour and 1/2 AFTER my appointment time was scheduled for a simple Covid test. I literally FLEW across town to get home so I could hit the bathroom before the phone began ringing, which it did as soon as I was back to my desk at home only a minute later! Unless I am there at the front door at 8am, I doubt I'll go back to this office again as time doesn't seem to be in my best interest there. Put more online for completing the patient's history prior to them showing up for their appointment (which...oh...may be up to an hour or more later than they've been requested to show for!). Sure would speed up the slow process I think~

The slot time, not appointment time, along with internet paperwork and phone check-in, is a great idea. I waited a little more than an hour in my car in the parking lot, after checking in. I was called back to the room as soon as I was texted to come in. The dr saw me within 10 minutes and then I was out the door. All in all, pleasant experience and the dr gave me the needed RX for a sinus infection.

Not sure why Urgent care has changed its rapid COVID-19 testing test. When asked which test I wanted of course I said rapid as my goal was to get the children back in school as soon as possible. At that time I should’ve been explained the high false negative that the new test gives and that if negative would be recommended to take the send out anyway. So the children had to have the test twice which was not pleasant. Would of had the send out initially as the first test is a waste of time, trauma and delay in overall care. I commend the NP for his explanation and overall care. However you see that person after the test is already done and the MA should’ve informed me of the difference With the new rapid test test.

I had to get a last minute covid test for travel. They was so nice and went out of their way to help me. Wonderful staff!!