MultiCare Health System is a not-for-profit health care organization with more than 18,000 team members, including employees, providers and volunteers. The comprehensive system of health includes numerous primary care, urgent care and specialty services — including Immediate Clinic, MultiCare Indigo Urgent Care, Pulse Heart Institute and MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region.
Showing 1 - 20 of 25 total locations
This was my first visit and I was stressed about having Covid. The staff was over and above what I expected. They were so kind and made it seem easy for me. Thank you.
Very friendly, prompt and professional. Gave my kid apple juice and stickers. 10/10 would recommend.
The nurses and practitioner (Garcia Jean-Baptist) were phenomenal from start to finish). The Dr. had a lot of tact and was very thorough to make sure I understood everything. I left the clinic with a lot of confidence and joy from such a nice consult. Thanks Dr.Jean-Baptist
Nurse incredibly talented at performing the "deep" covid test. Hardly knew what was happening she was so good. Doctor thoughtful and intelligent. Both caring. Thank you!
The staff were courteous, knowledgeable and kind. Our wait time was short and were very pleased with the care our child received. If we ever need urgent medical care again we will bring our children here!
It was overall a good experience, would use them again. Friendly staff!
Indigo (individuals on the go) 2 hour wait time! I was a walk in, I wasn’t aware that one could book an appt. 8 patients in front of me I SO appreciated the ARNP who saw me. She listened to me & acknowledged that, due to experiencing this before, I knew what was going on. Can’t thank her enough!!!
I had a great experience today Jennifer was very thoughtful, polite, and friendly. The dr., was also great
I’m waiting for a call from the pharmacist for an appointment to get Monoclonal Antibodies fo my positive injections. The clinic is really good about putting you in the next step.
This was my second time to get care at Indigo. My first time was a very good experience and I knew I could depend on them. Great customer service from all staff.
stacey was so personal and made my experience so delightful! She was so caring and made me feel like i was getting the best care possible. short wait time, and a quick fix!
They were very kind, compassionate and professional.
The Dr. was awesome Very thankful for and the nurse that helped me Thank you all so very much
I appreciate such nice, dignified, comprehensive care in my neighborhood!
Always a pleasure! Thanks.
I appreciate the staff and drs for their help.
Everything went smoothly, staff is very friendly. I'll continue to come here and recommend it to friends and family.
I have been here several times and always get excellent care. Staff are friendly and efficient. Lamont is very professional and kind. This is my go to place for urgent care.
Everyone was great, and knew their stuff.
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.