MultiCare Health System is a not-for-profit health care organization with more than 18,000 team members, including employees, providers and volunteers. The comprehensive system of health includes numerous primary care, urgent care and specialty services — including Immediate Clinic, MultiCare Indigo Urgent Care, Pulse Heart Institute and MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region.
Showing 1 - 20 of 24 total locations
Everyone was very friendly and caring.
Walked in after a car accident. Got put on the list was, told it was gonna be a while about a 1.5 hour wait. The paper work is now digital that you can do through your phone which was extremely helpful. The staff was extremely friendly and got me in fast, and I didn’t have to wait the whole 1.5. Would recommend going here.
Couldn't have been any better, thank you so much!! Verlissa Craig
The staff were courteous, knowledgeable and kind. Our wait time was short and were very pleased with the care our child received. If we ever need urgent medical care again we will bring our children here!
The staff was very polite , professional, and gave excellent customer service
We were pleasantly surprised by our experience. Quick, easy and friendly professionals.
So glad I went here. The entire staff was great. The waiting area is inviting. The provider was so nice and knowledgeable.
The MA and Doctor were fantastic! Great bedside manner and listened to all my complaints.
Covid results are too slow Still waiting after 10 hours
They were very respectful and caring, the facility and staff were very calming and the staff and provider were very thorough. I did not feel like I was just another patient. I felt as though I was really cared for, and that my health was actually important to them
Had an impacted left ear. Walked in. Was in and out with a clean and clear ear in a little over an hour.......while the clinic was SHORT STAFFED. Professional, courteous, effective.
Great experience, nice friendly staff, clean facility
A great experience. I have used Indigo 3 times this year and was very satisfied each time.
Everyone was very nice and caring. It was also very clean. I would really recommend this location.
The staff is lovely! I felt very well taken care of. I was on the waiting list for about 4 hours, but considering the holidays, I didn't mind so much. Everyone's booked and busy, and they were handling it like champs. Will definitely come back if I need care in the future.
Being from out of town it was great to be able to be seen in a reasonable amount of time. Staff were very good and helpful. Facility was neat and clean Check in was easy and convenient. I booked online with ease. I used my medical insurance to pay. Wait time was short.
The wait time was bad even with an appointment, otherwise it was great.
Jamie (MA) and David Krass, ARNP had a great bedside manner. The front desk staff was a little abrupt and were not as friendly. Wait time was terrible, but to be expected during COVID.
Everything is very streamlined and everybody's super friendly! And helpful!
Urgent Care Guide
In a recent survey conducted with the Urgent Care Association, Solv found that patients were waiting an average of 24 days for appointments with their primary care provider. In a world of instant gratification, consumers demand more. They demand now. If you want to watch a movie, you download it in minutes or stream it instantly. If you need groceries, you can pick up your phone and have them delivered to you within the hour. If you need restaurant reservations, you find one with availability, book online, walk in minutes later and sit right down. Healthcare shouldn’t be any different.
That’s why urgent care has been growing at a faster pace than any other healthcare service in the United States. And it is why healthcare consumers search for “urgent care” more than 5x more than “primary care” or “family doctor,” combined. These consumers are highly actionable, searching with high intent terms like “urgent care near me.” They want same day access to quality healthcare providers when they are sick or injured - after hours, one weekends and on holidays - without the cost and inconvenience of the emergency room.
Urgent care centers typically treat minor illnesses like the flu, sinus infections and strep throat, as well as injuries like bone fractures and sprains, cuts, scrapes and burns, making these clinics ideal for diagnosing and treating non-emergent healthcare needs. And at a growing rate urgent care clinics are offering preventative care services including annual physicals and well visits, flu shots and other immunizations and vaccines, taking on the role of primary care provider for the tens of millions of consumers that don’t have one.
For kids there are special pediatric urgent care centers, usually open after hours for patients between the ages of 1 and 18.
Services & Pricing
Urgent care centers, which are part of the walk-in clinic healthcare category, are a convenient resource for consumers needing treatment for minor illnesses and injuries. Services that you would normally receive at your primary care office are usually available at an urgent care including annual and school physicals, flu shots and immunizations, treatment for illnesses including colds, flu stomach pains, sinus and ear infections and more. You can also be seen for injuries such as burns, bites, sprains and breaks - things that you might first thing to go to the emergency room vs urgent care, but you’ll have a shorter wait and smaller bill at the urgent care. As for cost, without insurance, you should expect between $100-140 for your visit, plus the cost of any labs, tests or images. With insurance, urgent care will be similar to seeing a specialist with applicable co-pay.
Insurance & Payments
Nearly all urgent care centers take commercial insurance and many (if not most) will take medicare. As such if you have insurance coverage, you can expect the financial experience to be similar to visiting a specialist where you have a co-pay, usually $35-50, due at the time of the visit. Any additional lab work, x-rays or other tests performed will be billed against your insurance first and any supplemental balance due will be invoiced to you after the fact. Without insurance, you’ll pay a visit fee between $100-140 at the time of your visit. This is typically 25-50% more than your primary care provider, but usually the convenience is well worth the additional cost. If you are interested in a telehealth or video visit, your cost could be as much as 50% less than an urgent care, you could be diagnosed and prescribed medication and you’ll never have to leave your home.
Hours & Wait Times
Every urgent care center - even those part of the same group or brand - may have different hours. While they are meant to be conveniently accessible during times when your primary care provider is not, that’s subjective and highly variable. A traditional formula, however, is that an urgent care is open 6 to 7 days a week usually between the hours of 8 am to 8 pm. That could shift to nearly any 8-12 hour period between 7 am and 10 pm. You’ll even find some clinics open 24 hours a day, similar to an emergency room. As for wait time, most patients report waiting between 15-45 minutes on average, but that can certainly vary, as well. It’s usually best to find an urgent care near you to either confirm the hours online, or call the clinic directly to verify. Or, you can book a same day doctor appointment online with Solv.