NextCare Locations in South Kensington, MD

I got in line an hour and a half before it opened to make sure I was able to get seen. Because of all the Covid testing, the wait is extremely long. I appreciate the staff that was there to allow me to get seen…found out they were short staffed They are very friendly, helpful, and quick once I was in the clinic room.

I had a medical emergency as I cut my finger and it would not stop bleeding they immediately took me in assured me I would be ok snd I wasn’t leaving till I was ok The PA walked me thru evert aspect of what was being done always asked if I was ok and how I felt and even took off my bandages 20 min later to assure me the cut stopped bleeding. She gave me explicit directions snd how to follow up snd then gave me a tetanus booster and didn’t let me leave till I felt ok snd ensured there was no reaction.

I’m super glad that I made my appointment online the day before. Provider’s bedside manner was great. He kept us smiling or laughing the entire time. Check out process was easy. It was just a LONG wait. It took 2 hours from the time we checked-in online until we walked out…& that was with an appointment booked. Other than wait time, everything was fabulous! I would definitely recommend this urgent care.

This was the worst trip to this.location in 10 years. I had an appointment at 2:30 for a school physical. Got there an checked in at 2:15. There were two walk INS and one other appointment person listed. Took forever to complete Dr potion of appointment, then we were ready to leave, and we could not get paperwork for physical because the Dr did not check is out in the back. I as I waited for about 15 minutes, the Dr was seen going in and out of two other appointment...I asked multiple times for the front desk person to check in why we were not checked out... She was snippy about nothing she could do until Dr checked us out. I said can you just bill me and we will go. She said we.could go and she could bill, but we could not have the school physical paperwork. I told her she should have checked on why I was not checked out after the last person's left, before the Dr went into the next patient. I then said it.mau be possible that their procedures need to be looked at. The front desk person snipped, ' do you want this to be your last visit over the last 10years' as she walked to the back.... When she returned, she was able to finalize me getting checked out. For having an appointment, and it not being busy, it should not have taken an hour and 15 minutes from the time we checked olin until we could leave....

Wait time over an hour with apointment. Total time there 2hrs which include strep test and rapid covid test. Only problem is if you ask how much longer, 20 minutes is their standard answer.

Im a chronic sinus infection patient. Thank goodness the practitioner decided to check one last thing and run a flu test before me leaving with an antibiotic script. It was NOT a sinus infection and was Flu B - the antibiotics would have not helped and caused other issues (I have low good gut bacteria and need to take antibiotics sparingly) - very thankful for her thoroughness. Tamiflu is helping. Noticing the wheezing in my lungs, Im hoping the steroid clears that up. Thoroughly listening, taking the time to listen to my issues - just thank you to her

I request this facility whenever I get sick. Never had an real issues with staff or anything of the sort. My only complaint is when I was swabbed for my Covid test the nurse, though very nice, was kind of heavy handed. I ended up tasting blood in the back of the throat and my nose was sensitive for hours after that. It even bled a little and that’s never happened and I’ve had previous Covid tests completed at this facility.

As a school employee who was just identified as a close contact for Covid exposure, I am so grateful that the staff at NextCare was able to help me with getting Covid tested. Despite the ongoing strain these healthcare workers are surely under, they were all kind, helpful, and thorough.

Quick service for TB test. Booked online appt and was in and out within 30 minutes.

The staff was great. I feel like wait time was long for a WALK IN but in all honesty it would have been much better if it was an appointment. The other urgent care and pt first had the same wait time. Loved that you could go home while in "virtual line" waiting to see the doctor.

The provider and the nurse were amazing. However check in was absolutely ridiculous. The person at the front desk said we would have a 45 min wait, not close to a 5 hour wait. I’d recommend this urgent care over others for how well they clean the room and keep other patients in a different area due to covid.

Overall service is satisfactory- from making an appointment to medical treatment. For the cost, not sure how much but just like any other Urgent Care for sure it will be costly. Appointment was booked online

This was the only place I found that would give me a COVID test without an appointment. It was a long wait but I was able to go hone and return later.

This was the only place I found that would give me a COVID test without an appointment. It was a long wait but I was able to go hone and return later.

I waited 50 minutes for the doctor to pick up on my tele doc call and. Waited over an hour to get my blood drawn for my antibiotic test.

First time at customer. Ear infection. Made appointment online. Some what confusing process with check in. Online paperwork was easy to fill out. Only one one person staff very busy with the morning rush (8:00am). My appointment was at 8:30am, saw the doctor at ***am. The doctor appeared to rushed durning my ear examination. I did get a diagnosis and prescription. Overall I am satisfied with NextCare Urgent Care.

I have directed several people to the Montgomery County Covid testing sites. I feel that the the directions for self testing and the accuracy of this testing along with timely notification of the respults c cannot be beat. I am a nurse and am very picky about where I'd send people for a PCR test. I explain that the test is like a blood pressure- at the time of the test you tested negative/positive. A negative test does not mean to stop precautions. It's just one tool in the toolbox. I monitor the science and accuracy and this is the best hands down. The staff is wonderful and the facilities who give up space for the county testing sites are angels.

From the moment entered the clinic, I could see that there was a great team to help each patient. The young lady at the front desk was extremely fast, kind and helpful. The physician assistant and the doctor were also very professional and caring. It was a great experience and I highly recommend this Next Care Urgent care to anyone in need because I strongly believe that this is the best. Please thank all of them in my behalf

I wish to commend everyone that I had the pleasure of interacting with today. When I was faced with what at first seemed like a no-win situation (major traffic congestion from Route 95 that eventually spilled over to Route 1 North). After 2 calls attempting to find some type of solution, I was eventually transferred to the Fettle office and once there an exception was made which aided me to come in for the drug screening part of my physical (for I wanted to ensure that I was well hydrated to not add on any additional time, so while driving to the location I had dranked 5 bottles of water). Afterwards I was added to the list of other waiting patients and within1-2 hours, my physical was completed and I was able to walk out with my paperwork in hand. Many thanks ti the staff at the Fettle staff, you all are Super!!!

Urgent care well performed