NextCare Locations in West Springfield, VA

I got in line an hour and a half before it opened to make sure I was able to get seen. Because of all the Covid testing, the wait is extremely long. I appreciate the staff that was there to allow me to get seen…found out they were short staffed They are very friendly, helpful, and quick once I was in the clinic room.

Wait time only gets four stars because of the large number of Covid related testing and flu season. That four star rating is only for today’s experience and is what would be the case at any location in mid December ***. HOWEVER, this is a great location and Ms. Zuck andAshley and Paula are really great! So is the other lady, whose name I have forgotten and who is married to the male nurse. This branch and the services it provides to our community at our end of Stafford County, VA is a huge positive. Never had a bad experience in all these years. I recommend this location all of the time. It is perfect for the many needs that we have, such as shots, sports physicals, even Covid testing. So, thank you for having located the office off of White Oak road! Good quality all of the way around. Thank you for serving our community.

Deanne Zuck, FNP was absolutely wonderful from start to finish! She was attentive, courtesy, thorough, and did not make me feel like she was rushed. As a pediatric nurse, I can relate to the long hours and short staff issues that's been exacerbated by Covid. And yet, she made sure I not only received timely, accurate, and thorough medical care, she did it with the same compassion and sympathy that made me want to get into the healthcare field 28 years ago! Thank you so much!

I had a medical emergency as I cut my finger and it would not stop bleeding they immediately took me in assured me I would be ok snd I wasn’t leaving till I was ok The PA walked me thru evert aspect of what was being done always asked if I was ok and how I felt and even took off my bandages 20 min later to assure me the cut stopped bleeding. She gave me explicit directions snd how to follow up snd then gave me a tetanus booster and didn’t let me leave till I felt ok snd ensured there was no reaction.

Front desk ladies are excellent and friendly. Jesus who did the test etc was outstanding !!! Well done everyone

Overall good. Staff was nice. Left a little long to wait after test without knowing how long it would be roughly, but doc was good. Took way too long for my discharge paperwork to come out, like 10 min waited and then I left without it.

I’m super glad that I made my appointment online the day before. Provider’s bedside manner was great. He kept us smiling or laughing the entire time. Check out process was easy. It was just a LONG wait. It took 2 hours from the time we checked-in online until we walked out…& that was with an appointment booked. Other than wait time, everything was fabulous! I would definitely recommend this urgent care.

This was the worst trip to this.location in 10 years. I had an appointment at 2:30 for a school physical. Got there an checked in at 2:15. There were two walk INS and one other appointment person listed. Took forever to complete Dr potion of appointment, then we were ready to leave, and we could not get paperwork for physical because the Dr did not check is out in the back. I as I waited for about 15 minutes, the Dr was seen going in and out of two other appointment...I asked multiple times for the front desk person to check in why we were not checked out... She was snippy about nothing she could do until Dr checked us out. I said can you just bill me and we will go. She said we.could go and she could bill, but we could not have the school physical paperwork. I told her she should have checked on why I was not checked out after the last person's left, before the Dr went into the next patient. I then said it.mau be possible that their procedures need to be looked at. The front desk person snipped, ' do you want this to be your last visit over the last 10years' as she walked to the back.... When she returned, she was able to finalize me getting checked out. For having an appointment, and it not being busy, it should not have taken an hour and 15 minutes from the time we checked olin until we could leave....

Wait time over an hour with apointment. Total time there 2hrs which include strep test and rapid covid test. Only problem is if you ask how much longer, 20 minutes is their standard answer.

They took me on time. Helpful and friendly. Had COVID test. All went well and quick. Highly recommend

They took me on time. Helpful and friendly. Had COVID test. All went well and quick. Highly recommend

Im a chronic sinus infection patient. Thank goodness the practitioner decided to check one last thing and run a flu test before me leaving with an antibiotic script. It was NOT a sinus infection and was Flu B - the antibiotics would have not helped and caused other issues (I have low good gut bacteria and need to take antibiotics sparingly) - very thankful for her thoroughness. Tamiflu is helping. Noticing the wheezing in my lungs, Im hoping the steroid clears that up. Thoroughly listening, taking the time to listen to my issues - just thank you to her

Had Rapid Covid test done here. Staff was friendly and professional. Very impressed with the doctor, Dr. Amin, who talked with me after the negative test results. Booked my appointment online. Doctor’s bedside manner was excellent! Yes, I would recommend this clinic. Staff are personable, doctor answered all my questions.

I request this facility whenever I get sick. Never had an real issues with staff or anything of the sort. My only complaint is when I was swabbed for my Covid test the nurse, though very nice, was kind of heavy handed. I ended up tasting blood in the back of the throat and my nose was sensitive for hours after that. It even bled a little and that’s never happened and I’ve had previous Covid tests completed at this facility.

Excellent blood draw. Excellent work.

As a school employee who was just identified as a close contact for Covid exposure, I am so grateful that the staff at NextCare was able to help me with getting Covid tested. Despite the ongoing strain these healthcare workers are surely under, they were all kind, helpful, and thorough.

Quick service for TB test. Booked online appt and was in and out within 30 minutes.

The staff was great. I feel like wait time was long for a WALK IN but in all honesty it would have been much better if it was an appointment. The other urgent care and pt first had the same wait time. Loved that you could go home while in "virtual line" waiting to see the doctor.

The provider and the nurse were amazing. However check in was absolutely ridiculous. The person at the front desk said we would have a 45 min wait, not close to a 5 hour wait. I’d recommend this urgent care over others for how well they clean the room and keep other patients in a different area due to covid.

Overall service is satisfactory- from making an appointment to medical treatment. For the cost, not sure how much but just like any other Urgent Care for sure it will be costly. Appointment was booked online